Retail Manager of Operations

The position of a Retail Operations Manager is of great significance to Valley Wide Cooperative. A person in this position is responsible for managing store operations processes for specific area(s) of responsibility and manage projects focusing on process improvements that support the needs of the stores/field. Provide input and resources, partnering with the Retail Team and others to drive major process improvement initiatives for Valley Wide Cooperative.

Job Summary:

These are the basic requirements of the position and must be performed competently.

• Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
• Develop and implement changes that improve overall store operations processes that are likely to add value to the stores’ bottom line.
• Manage/drive core store operations projects and/or process improvements.
• Manage day to day processes related to their areas of responsibility.
• Create and maintain project work plans.
• Manage issues and roadblocks that arise related to their area of responsibility.
• Respond proactively to unanticipated store needs arising out of a variety of inputs.
• Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
• Communicate effectively and build strong, effective partnerships with the field/stores and throughout Valley Wide Cooperative.
• Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.
• Provide guidance and training specific to area of expertise. 
• Assist in collaborating findings from data and making verbal/written recommendations.
• Demonstrate proficiency/understanding of specific processes.
• Maintain knowledge base regarding specific operations and processes within store operations.
• Responsible for appropriate selection, terminations, performance appraisal and professional development of support team.
• Once given general assignments, often determines priorities and defines what should be done and how to do it.
• Perform other duties as assigned.

ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES:

• Bachelor’s degree in Business, or related degree preferred, or equivalent experience.
• Must have strong communication skills; ability to communicate in appropriate, professional manner with managers, supervisors, employees, customers, vendors, and public.
• Must be able to make appropriate decisions and execute them according to policy.
• Must have the ability to interpret, understand, and comply with complex statues, ordinances, regulations, standards, and laws.
• Must maintain appropriate and expected levels of customer service.
• Must have ability to determine order of need and task priority based on level of importance.
• Must have a manager focus in all interactions and exhibit strong critical thinking/ problem solving skills.
• Must exhibit a professional and positive image.