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Community Health Worker

Cooley Dickinson Hospital
Northampton, MA Full Time
POSTED ON 12/4/2025 CLOSED ON 1/15/2026

What are the responsibilities and job description for the Community Health Worker position at Cooley Dickinson Hospital?

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson’s VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties.

Job Summary

A Positive Place is a community-embedded, grant-funded program working to help end the intersecting epidemics of HIV, substance use, and homelessness by fostering healing communities free from judgement and stigma and built on equity, connection, and empowerment.

For more than 30 years, A Positive Place has been a leader in integrating community health work that addresses social drivers of health and structural inequities with clinical care to prevent and treat HIV, Hepatitis C, and sexually transmitted infections. We provide healthcare, housing, counseling, advocacy, peer support and other supportive services for people living with HIV; testing, counseling and treatment for infectious diseases; gender-affirming health and social services navigation; harm reduction, education, and safe supplies distribution for people who use drugs.

Become a member of our interdisciplinary CHW team and clinical providers with a focus on access to health insurance and housing. Opportunities for growth.

Help clients access and secure health insurance coverage, HDAP drug reimbursement, PReP, and PRePDAP. As housing equals health, this position also partners with tenants to obtain and maintain permanent housing by applying for homelessness prevention/utilities assistance and rental start-up, accompaniment to appointments, leasing up, annual renewals of housing subsidy, landlord payments.

This position is funded through state and federal grants and is therefore subject to the grants’ duration.

Qualifications

Education

High School Diploma or Equivalent required or Associate's Degree Social Work preferred or Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Experience in community health work, housing, benefits applications, counseling and advocacy, systems’ navigation

Knowledge, Skills, Abilities

  • Familiar with clinical and social needs of people living with/at risk of HIV and/or homeless individuals and families, people in recovery, trauma survivors, members of the LGBTQ communities, and/or other historically underserved populations
  • Demonstrated ability to work successfully with people of diverse backgrounds, cultures, lifestyles with cultural humility
  • Strong organizational, oral and written communication skills, and attention to detail.
  • Proficiency in word processing, Outlook, and other basic computer applications a plus.
  • Bi-lingual Spanish and/or lived experience of populations served preferred
  • Must have reliable transportation
  • Ability to work independently and as part of a team with a sense of a sense of purpose and humor.
  • Basic computer skills, including Microsoft Office and database management.


  • Responsibility

    • Maintain accurate records of activities and interventions
    • Attend meetings and trainings related to HIV/HCV/STI care and prevention
    • Provide sexual health education and drug use harm reduction in all encounters
    • Assist individuals is accessing and navigating the healthcare and housing systems
    • Assist in the development of health promotion activities for the program

    Physical Requirements

    Additional Job Details (if applicable)

    • Standing Frequently (34-66%)
    • Walking Frequently (34-66%)
    • Sitting Occasionally (3-33%)
    • Lifting Frequently (34-66%) 35lbs (w/assisted device)
    • Carrying Frequently (34-66%) 20lbs - 35lbs
    • Pushing Occasionally (3-33%)
    • Pulling Occasionally (3-33%)
    • Climbing Rarely (Less than 2%)
    • Balancing Frequently (34-66%)
    • Stooping Occasionally (3-33%)
    • Kneeling Occasionally (3-33%)
    • Crouching Occasionally (3-33%)
    • Crawling Rarely (Less than 2%)
    • Reaching Frequently (34-66%)
    • Gross Manipulation (Handling) Frequently (34-66%)
    • Fine Manipulation (Fingering) Frequently (34-66%)
    • Feeling Constantly (67-100%)
    • Foot Use Rarely (Less than 2%)
    • Vision - Far Constantly (67-100%)
    • Vision - Near Constantly (67-100%)
    • Talking Constantly (67-100%)
    • Hearing Constantly (67-100%)

    Remote Type

    Onsite

    Work Location

    2 Conz Street

    Scheduled Weekly Hours

    40

    Employee Type

    Regular

    Work Shift

    Day (United States of America)

    Pay Range

    $17.36 - $23.92/Hourly

    Grade

    3

    At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

    EEO Statement

    Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

    Salary : $17 - $24

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