Coffee Shop Supervisor - 40hrs/Day Shift

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Supervises and coordinates the activities of food service personnel involved in preparing and serving meals.

Coordinates the acquisition of food items and functionally supervises the activities of other employees engaged in similar work.

Qualifications

Minimum Requirements:

• High School diploma or equivalent required or Associate's Degree Nutrition preferred (can this role accept experience in lieu of a degree? Yes)
• ServSafe Food Handlers Certification - ServSafe National Restaurant Association preferred
• Food service experience 2-3 years preferred or experience in a supervisory role 1-2 years preferred
  
  

Knowledge, Skills And Abilities

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Ability to resolve customer complaints and concerns.
• Ability to monitor and/or maintain quality control standards.
• Ability to plan work schedules and assign duties; ability to provide or arrange for training.
• Records maintenance skills.
• Ability to supervise and train assigned staff.
• Ability to lead and train staff and/or students.
• Knowledge of organizational structure, workflow, and operating procedures.
• Ability to read, understand, follow, and enforce safety procedures.
• Knowledge of maintenance and care of culinary facilities, equipment, supplies, and materials.
  
  

Additional Job Details (if Applicable)

Key Roles & Responsibilities:

• Estimates daily and weekly production and inventory food requirements; coordinates inventory needs with menu forecasts.
• Prepares work schedules and assigns personnel to meet production plans.
• Inspects orders to ensure that all foods meet prescribed standards for presentation, temperature, and proper portioning; instructs food service personnel in accepted standards.
• Prepares and/or supervises the preparation of a wide range of dishes for service.
• Maintains food production records, reports, and department files as required.
• May order food items directly from suppliers and evaluate them to determine the best and most cost-effective sources of specific items.
• Performs other duties as assigned.
• Complies with all policies and standards.
  
  

Remote Type

Onsite

Work Location

30 Locust Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$25.15 - $36.63/Hourly

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.