What are the responsibilities and job description for the Service Coordinator - Temp to hire (3-6 Months) position at Cooler Solutions, Inc?
Service Coordinator - Position Contract 3-6 Months - Temp to hire)
- Answer incoming phone calls and assist customers with service requests and scheduling.
- Respond to customer emails and provide updates on service details and job status.
- Create estimates and prepare customer invoices.
- Track and update jobs, customer information, and service records.
- Maintain Excel spreadsheets and enter data accurately.
- Coordinate with field technicians to schedule work and ensure timely completion of service calls.
- Follow up with technicians throughout the day to monitor job progress and communicate updates to customers.
- Provide administrative support to ensure smooth day-to-day office operations.
- Deliver professional customer service while managing multiple tasks in a fast-paced environment.
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Experience:
- Office: 5 years (Required)
Language:
- English (Required)
Work Location: In person
Salary : $20