What are the responsibilities and job description for the Front Desk Coordinator position at Cool Springs Orthodontics?
Cool Springs Orthodontics is a privately-owned orthodontic practice. Our top priority is to provide the highest quality orthodontic care in a friendly, comfortable environment.
We are currently looking for a front desk coordinator to join our team! We need someone who loves meeting new people and believes in taking good care of others / we believe in taking care of our patients like family. Also someone who wants to be a long term employee. We are a relatively new practice and looking for an enthusiatic individual who can grow with us.
Candidates must be organized, detail oriented, have excellent communication and computer skills, time management skills, as well as an overall positive attitude toward the work we do. Patient satisfaction and customer service is our number one priority. If you're looking for an exciting, challenging, and rewarding career opportunity helping improve the quality of life of our patients, then please contact us for an opportunity to join our team!
Duties & Responsibilities:
-Greet and check-in patients, manage appointment scheduling, and handle patient inquiries with a high level of professionalism and empathy.
-Perform general office duties including answering phones, managing patient records, and handling billing procedures.
-Serve as the primary point of contact for patients and provide detailed information about treatment plans, financial options, and office policies.
-Utilize software to track patient progress, schedule follow-ups, and update patient information.
-Address and resolve patient concerns or complaints promptly, ensuring a positive experience and fostering patient satisfaction and retention.
-Work closely with orthodontist and dental assistants to ensure smooth workflow and effective communication regarding patient care and treatment needs.
Schedule:
Monday - Wednesday, 8:00 - 5:00
Pay: $16.00 - $20.00 per hour
Benefits:
- Flexible schedule
Ability to Commute:
- Franklin, TN 37067 (Required)
Ability to Relocate:
- Franklin, TN 37067: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20