What are the responsibilities and job description for the Automotive Service Advisor position at Cool City Chevrolet?
Job Overview
Join our dynamic automotive team as an Automotive Service Advisor, where your enthusiasm and mechanical knowledge will drive exceptional customer experiences. In this vital role, you will serve as the primary point of contact for customers seeking vehicle service and repairs, ensuring clear communication between clients and our skilled technicians. Your energetic approach will help streamline service processes, promote additional vehicle maintenance opportunities through upselling, and foster long-term customer loyalty. This paid position offers a fantastic opportunity to grow your career in auto service management while working in a fast-paced, supportive environment.
Responsibilities
- Greet customers warmly and listen carefully to understand their vehicle concerns and service needs
- Explain repair recommendations clearly, utilizing estimating software and automotive diagnostics tools to provide accurate estimates
- Upsell additional services such as oil changes, tire services, brake repairs, alignments, suspension work, and transmission repairs to maximize customer value
- Coordinate with technicians to prioritize repairs and ensure timely completion of services
- Maintain detailed service writing records, including vehicle damage estimates using computer-aided estimating systems
- Communicate effectively with clients about repair progress, costs, and recommended maintenance plans
- Handle cash transactions accurately and manage dealership service records with precision
Requirements
- Proven experience as an automotive service advisor or in a related dealership or auto service environment preferred
- Strong mechanical knowledge with familiarity in automotive diagnostics, oil changes, brake repairs, transmissions, diesel engine repair, shocks & struts, air brakes, alignment, suspension, tire service, collision repair,
- Proficiency with estimating software and computer-aided vehicle damage estimating tools is helpful
- Excellent customer service skills with the ability to communicate complex technical information clearly
- Valid driver’s license with a clean driving record
- Experience in automotive repair sales is highly desirable
- Ability to handle multiple tasks efficiently in a fast-paced setting
- Mechanical experience or background as a service technician is a plus
Join us to be part of a vibrant team dedicated to delivering outstanding automotive care. We value energetic professionals who are eager to learn and excel in a rewarding environment where your skills make a real difference!
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Salary : $45,000 - $60,000