What are the responsibilities and job description for the Dispatcher position at Cool Air Mechanical?
Cool Air Mechanical, Atlanta's finest 5-star Heating and Company, is currently looking for a Full-Time Dispatcher!
*** 3 years of Dispatching experience required ***
*** HVAC Dispatching experience preferred ***
*** Must have Service Titan experience ***
Summary: The primary role of the Dispatcher is to ensure that service technicians’ daily schedules run efficiently and that we meet client needs in a timely and professional manner. The Dispatcher will aid the Call Center and Service Departments by being fully engaged with the technicians and clients. This includes each technician receiving the appropriate call, monitoring each technician for any deviation from their set schedule, & proactively reporting any issues disrupting the “Flow of Schedule” to the Dispatch Manager, Lead Dispatcher and Contact Center Supervisor for assistance. This position must effectively communicate with technicians on any day-to-day situation that arises to ensure a steady process in a busy environment.
Schedule: Monday through Friday between hours of 7am to 7 pm
Additional Compensation and Benefits:
- Affordable Medical, Dental, and Vision plans
- 401K with company match
- Short- and Long-Term Disability plans
- Accident & Critical Illness Insurance available
- Free Life Insurance
- Additional life insurance available
- Parental Leave (including Paternity)
- Paid Time Off
- Paid Holidays
Cool Air Mechanical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Application Question(s):
- Are you willing to submit to a company sponsored background check and drug screen, according to local laws and regulations?
Experience:
- Service Titan: 1 year (Preferred)
- Dispatching: 3 years (Required)
Work Location: In person
Salary : $21 - $25