Service Technician

Service Technician – Join Our Growing Team!

Overview

Imagine wrapping up a fulfilling day’s work and driving home in a company vehicle—while enjoying the potential for a 4-day workweek! At Cook Properties, we prioritize work-life balance and take pride in rewarding our team members. Join us and become part of the Cook Community!

We are seeking a Service Technician to support our expanding portfolio. Cook Properties is New York State’s largest owner and operator of manufactured housing communities, managing 100 communities with over 7,000 home sites, along with 200,000 square feet of commercial, retail, and office space, and 2,000 self-storage units.

What You’ll Do

As a Service Technician, you will play a key role in maintaining and enhancing our communities. Responsibilities include:

• Perform routine and preventative maintenance and repair tasks across multiple properties
• Completing work orders efficiently while following maintenance procedures
• Keeping grounds clean, including trash removal and dumpster preparation
• Tracking and managing material and supply inventory
• Overseeing work performed by outside contractors as needed
• Conducting interior and exterior repairs on park-owned mobile homes (painting, appliances, heating systems, plumbing, skirting, doors, windows, etc.)
• Addressing plumbing and electrical issues, both in mobile homes and underground systems
• Upholding customer service standards and ensuring a high-quality living environment
• Conducting regular property walk-throughs to maintain community standards
• Delivering notices and lease violations as needed
• Staying up to date on industry best practices through training and technical reading
• Adhering to job-related safety regulations and company policies
• Seasonal work, including snow plowing in winter and lawn care in summer
• Performing additional duties as assigned

The duties listed above represent key responsibilities but are subject to change as business needs evolve.

What We’re Looking For We’re seeking candidates who are:

• Comfortable working outdoors 80–90% of the time, year-round
• Willing to travel between multiple communities
• Knowledge and experience with well pumps and jetting sewer lines
• Ability to work independently and manage time effectively.
• Excellent communication and customer service skills.
• Proficient with tablets and mobile devices for paperwork and communication
• Experienced (2 years) in grounds maintenance, construction, or related fields
• Interested in a career within property management
• Hold a valid driver’s license with an acceptable driving record
• Strong in organization, time management, and communication skills

Preferred: High School Diploma

What We Offer

• Competitive Medical, Dental & Vision Insurance
• 401(k) Match
• Paid Time Off (PTO)
• Flexible Scheduling
• Employee Assistance Program (EAP)
• Life Insurance

We are an equal opportunity employer and welcome applicants from all backgrounds. If you're looking for a hands-on role with a company that values its team, we’d love to hear from you!