What are the responsibilities and job description for the Support Services Coordinator position at Cook Out Restaurants?
Cook Out Restaurants is looking for a Maintenance Dispatcher to
support our maintenance department. We are looking for someone to
support our maintenance team by dispatching service calls via phone
and work order software and by fielding customer calls. If you have a
Maintenance background and would like to put it to use, you would
enjoy this job and we’d like to meet you.
Responsibilities/ Duties:
Data entry with Google Sheets and work order software
Provide non-scripted, excellent customer service by phone
Dispatch maintenance work orders
Troubleshoot maintenance issues with the store(s) over the phone
Open availability, consisting mainly of 2nd shift, and alternating weekend shifts.
(Closed Thanksgiving and Christmas)
Qualifications and Skills:
Experience in customer service and dispatching a plus, but not required
Extremely organized and detail oriented.
Multitasking skills
Ability to work independently and handle a high volume, fast-paced workload
Excellent communication and interpersonal skills
Ability to prioritize based on business needs
Proficiency in Google Drive programs
Benefits:
Paid vacation after one year
Medical, Dental and Vision insurance
Company paid Life insurance
401K matching up to 4%
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Evening shift
Monday to Friday
Weekends as needed
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you available to work weekends?
Work Location: In person
Salary : $14