What are the responsibilities and job description for the Host/Hostess position at Cook Needham?
Overview: We are seeking friendly and outgoing individuals to join our team as Host/Hostess. As a Host/Hostess, you will be the first point of contact for our guests, providing exceptional hospitality and ensuring a positive dining experience. If you have a passion for customer service and enjoy working in a fast-paced restaurant environment, we would love to hear from you. Duties: - Greet guests with a warm and friendly welcome - Seat guests and provide them with menus - Assist in managing the waitlist and seating rotation - Answer phone calls and assist with reservations - Maintain cleanliness and organization of the host/host station - Communicate effectively with servers, kitchen staff, and management - Provide excellent guest service by addressing any questions or concerns Qualifications: - Previous experience in hospitality or food service is preferred - Strong guest service skills with the ability to create a welcoming atmosphere - Excellent communication skills, both verbal and written - Familiarity with TOAST POS or similar point-of-sale systems is a plus - Ability to handle high-pressure situations in a calm and professional manner - Strong organizational skills and attention to detail - Ability to work in a team-oriented environment If you are passionate about providing exceptional customer service and enjoy working in a dynamic restaurant setting, we invite you to apply for the position of Host/Hostess. Join our team and be part of creating memorable dining experiences for our guests.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $18 - $20