Medical Equipment Repair Technician (On-Site)

We are seeking a dedicated and skilled Medical Equipment Repair Technician to join our team. In this role, you will diagnose, repair, and maintain rollators, walkers, hospital beds, patient lifts, and manual and electric wheelchairs. You will work in a shop using specialized tools and knowledge to restore mobility equipment and ensure they meet the highest standards of safety and functionality.

The ideal candidate will possess a strong attention to detail, technical aptitude, and a commitment to enhancing the mobility and independence of our clients.

Responsibilities

• Perform routine inspections, maintenance, and repairs on mobility devices and other medical equipment as directed.
• Identify issues with mobility equipment to include rollators, walkers, hospital beds, manual and electric scooters, manual and electric wheelchairs, including mechanical, electrical, and electronic problems.
• Utilize diagnostic tools, including an ohmmeter, to troubleshoot electrical components and systems.
• Modify wheelchairs according to individual client needs and specifications.
• Ensure all equipment is compliant with safety regulations and standards.
• Document all repairs and maintenance activities accurately in client records.
• Collaborate with healthcare professionals to assess client needs and recommend appropriate equipment solutions.
• Provide training and support to clients on the proper use and care of their mobility devices.
• Maintain a clean and organized work environment.
• Communicate with clients to understand their needs, explain repair procedures, and address any concerns, as well as troubleshoot via telephone/video calls.
• Any other tasks as assigned by Team Lead and/or Management.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned, to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee, and is subject to change by the employer as the organizational needs and requirements of the job change.

• Ability to work successfully as part of a team
• Ability to prioritize and multitask in a fast-paced environment
• 1-2 years of wheelchair repair is strongly preferred.
• Excellent Driving Record
• Professional appearance
• Excellent verbal and written communication skills
• Basic experience with Word, Excel, Outlook, Google Sheets
• Ability to lift up to 75 lbs.
• Manage basic paperwork & reports

WHAT’S IN IT FOR YOU

We significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and the communities we serve. We’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

Benefits:

**Benefits and incentives are available after probationary period of employment. Team members must meet eligibility requirements to earn incentives and bonuses.**

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid Weekly
• Paid Time Off (PTO)
• Paid Holidays
• Employee discount
• Opportunities for over-time
• Performance-based incentives

Cook Medical Supply participates in the E-Verify system and uses all tools made available by the federal government to confirm the employment eligibility of all employees. All applicants are required to provide documentation proving their employment eligibility, and all offers of employment are contingent upon successful completion of the E-Verify process. U.S. law requires companies to employ only individuals who may legally work in the United States – either U.S. citizens, or foreign citizens who have the necessary authorization.

Cook Medical Supply is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.