What are the responsibilities and job description for the Therapy Customer Service Rep position at Conway Regional Health System?
Overview
Directly responsible for scheduling therapy patients for evaluations and treatment, processing patients' demographic, insurance, and financial information, and coordinating with therapy staff to provide efficient services to all therapy patients.
SAFETY SENSITIVE POSITION
This position is a designated as "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
Patients/customers which Conway Regional is responsible for in providing and
supporting the delivery health care related services.
Qualifications
Directly responsible for scheduling therapy patients for evaluations and treatment, processing patients' demographic, insurance, and financial information, and coordinating with therapy staff to provide efficient services to all therapy patients.
SAFETY SENSITIVE POSITION
This position is a designated as "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
Patients/customers which Conway Regional is responsible for in providing and
supporting the delivery health care related services.
Qualifications
- High School Graduate, Customer Oriented, Excellent verbal and written communication skills, Basic computer skills, Ability to multitask, Ability to handle a busy and stressful environment.