IS Revenue Cycle Integration Architect

Position Summary:

 The IS Revenue Cycle Integration Architect (RCIA) will lead and manage all aspects of revenue cycle integration, workflow and technical design across all revenue cycle solutions and venues.  The RCIA will articulate operational and financial impacts of workflow and technical decisions to leadership and organizational project teams. The RCIA will serve as a mentor and guide to revenue cycle consultants, influencing and contributing to continuous process improvement and driving change within Conway Medical Center. 

• Bachelor’s Degree in Finance, Healthcare Administration, Information Systems Management, or closely related field required.
• Master’s Degree in Finance, Healthcare Administration, Information Systems Management, or closely related field preferred.

• Minimum 3 (Three) years of Healthcare Information Technology Consulting (HCIT), HCIT support and/or client-facing or HCIT solution experience required.
• Minimum 5 (Five) years of Healthcare Revenue Cycle experience required.
• Minimum 5 (Five) years of Cerner Build/Design experience in PowerChart, WorkFlows (Design, Scheduling, Collection, and Registration) required.

• Certified Healthcare Financial Professional (CHFP) - Healthcare Financial Management preferred.
• Association Certified Revenue Cycle Representative (CRCR) - Healthcare Financial Management preferred.
• Association Certified Revenue Cycle Professional (CRCP) - American Association of Healthcare Administration Management preferred.

• Articulate operational and financial impacts of workflow and technical decisions to leadership and organizational project teams.
• Represent leadership expectations for testing strategy, issue management, conversion readiness and post-conversion responsibilities to stakeholders along with program/software evaluation.
• Manage project escalations tracking, status, and client expectations as point of contact for revenue cycle leadership.
• Lead clinically driven revenue cycle (CDRC) conversations across venues.
• Work closely with CIO, CFO, and revenue cycle leadership to define financial metrics, key performance indicators (KPIs) and reporting prior to conversion.
• Participate in legacy accounts receivable planning conversations and decisions as well as contribute to continuous process improvement opportunities within the Revenue Cycle Architect solution.
• Operates independently to provide quality work products to an engagement.
• Performs varied and complex duties and tasks that need independent judgment, to evaluate and implement Revenue Cycle products and technology to meet organizational needs.
• Applies Conway Medical Center company procedures, and leading practices.
• Demonstrates expertise in delivering functional and technical solutions on moderately complex customer engagements.
• Potential to act as the team lead on projects.
• Participates in business development activities.
• Develops and configures detailed solutions for moderately complex projects.
• Work effectively and collaboratively with nursing colleagues, allied health professionals, physicians, department heads, and members of executive leadership
• Effectively utilize strong organizational skills.
• Consistently display effective verbal and written communication skills.  
• Proficient use of Microsoft Outlook, Word, Excel, Explorer, and PowerPoint.
• Regularly exercise independent judgement.
• Apply prior project management and program development/administration experience to role functions.
• Provide exemplary core customer service.
• Complete other duties as assigned by department leadership.