Lead Professional, Account Management - Converse

The annual base salary for this position ranges from $104,300.00 in our lowest geographic market to $213,300.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience.

About Converse

Information about benefits can be found here.

Are you interested in working for the most iconic and well-loved sneaker brand in the world? Born in sports and made for the street, Converse is a place to explore your potential, obliterate boundaries and push out the edges of what can be. We seek people who can lead, grow, think, dream, and create. Our culture thrives by embracing diversity and rewarding imagination. Converse seeks achievers, leaders, and visionaries. At Converse, it’s about each person bringing their authentic self, skills, and passion to serve the daring spirit of youth.

About Our Team

Become part of the Converse Team

Converse is a place where you can be at work AND be yourself. It’s a place to be creative, to come up with cool new ideas and to work with a friendly and welcoming team. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.

Who We Are Looking For

We are seeking a Lead Professional, Account Management who can strategically support Converse’s key wholesale and marketplace partners. You are collaborative, detail‑oriented, and skilled at navigating complex cross‑functional environments. You bring strong relationship‑building ability, a passion for the consumer, and a proven track record of supporting account growth.

You thrive in roles that blend operational excellence, strategic thinking, and communication across multiple teams. You understand how decisions made upstream influence marketplace execution downstream — and you ensure partners are set up for success every step of the way.

What You Will Work On

• Lead and manage day‑to‑day partner management needs for strategic Converse digital accounts.
• Partner and collaborate with cross-functional teammates across Merchandising, Planning, Marketing and Operations to deliver against strategic and financial objectives.
• Develop strong relationships with account partners, ensuring alignment on seasonal strategies, product direction, and growth opportunities.
• Track business performance, identifying opportunities and risks related to sales, inventory, deliveries, and product performance.
• Prepare and deliver business summaries, performance recaps, and strategic recommendations to internal and external stakeholders.
• Collaborate with Marketplace and Integrated Planning teams to support forecasts, capacity planning, and demand accuracy.
• Manage external account vendor portals, style set-up requirements and daily communication tasks to ensure information integrity and clarity of processes.
• Escalate risks around shipping, allocation, or inventory challenges, partnering cross‑functionally to resolve issues with urgency.
• Lead strategic assortment strategies to elevate Brand presentation and go-to-market execution.
• Drive operational excellence by enhancing processes, improving reporting, and elevating communication rhythms.
  
  

Who You Will Work With

You will work cross‑functionally with:

• Marketplace & Sales partners
• Merchandising, Product, Planning and Marketing teams
• Integrated Supply Chain, Operations, and Logistics
• Finance and Analytics partners
• External wholesale partners
  
  

What You Bring

• Bachelor’s degree in Business, Merchandising, Marketing, or related field; Will accept any suitable combination of education, experience and training.
• 6 years of relevant experience in Sales, Merchandising, Product, Buying, or related field.
• Strong understanding of retail operations, marketplace dynamics, and partner‑driven business models.
• Excellent communication skills with the ability to influence, collaborate, and build trust across teams.
• Extensive Excel knowledge and capabilities to manage and interpret data with ability to analyze information and to turn insights into action.
• Strong understanding of digital marketplace terminology and site experience competencies.
• Ability to manage multiple deadlines, priorities, and cross‑functional workflows with accuracy.
• Detail‑oriented mindset with strong organizational skills.
• A proactive, solution‑oriented approach, with comfort navigating ambiguity.
• Passion for consumer‑led thinking and marketplace excellence.
• Team‑first, collaborative mentality with the ability to energize others.
  
  

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.