Tech Liaison Volunteer

Technical Liaison Volunteer Opportunity 

Introduction 

Do you enjoy connecting with people, building partnerships, and making sure technology serves its purpose for communities? Conversa Corps is seeking a Technical Liaison to serve as the bridge between our organization, our partners, and our public-facing platforms. In this role, you’ll support communication and collaboration across our network while ensuring our shared tools and resources remain accessible and reliable.

Company Overview 

Conversa Corps’ mission is to help those who help humanity and life on earth during crisis,  disasters and emergencies to work better together by helping them coordinate their response.  We bring together global teams working to assist in an emergency or support those who do, and  we give them a space to find each other, talk, and plan their efforts together. They discover  each other, chat, collaborate and combine efforts for improved crisis, disaster and emergency  response. We bring together organizations from across the world such as Non-Governmental Organizations (NGOs), government,  volunteer and local community groups into a single, diverse online chat environment. This  environment is hosted in Slack and is called Aid Arena. We also provide advanced  technologies to assist member teams to find each other, connect to resources, knowledge and  partnerships. 

Benefits of Volunteering 

Gain new skills or enhance existing ones, such as communication, leadership, project  management, and technical expertise, which can be valuable for career growth. Broaden your  perspective and experience by working in a field that is global, brings personal fulfillment and  where you can learn how we as a human race come to the aid of those who need it. You’ll  collaborate with a passionate team dedicated to improving disaster response globally while  gaining hands-on experience with cutting-edge technologies. Your work will directly impact  humanitarian efforts, right now, helping responders find the resources they need to save lives.  Plus, you’ll build a network of like-minded professionals committed to creating positive change.  Set yourself apart from the crowd, show you are willing to do well with your talents, and include  this job on your resume!

Role Summary 

The Tech Liaison serves as the bridge between Conversa Corps’ internal technology team and our external partners, volunteers, and community members. This role ensures smooth partnership communication, provides support in our shared collaboration platforms, and maintains the quality of public-facing tools such as Slack and Airtable interfaces. By combining strong communication skills with attention to detail, the Tech Liaison helps organizations connect effectively, strengthens partnerships, and ensures that our shared resources remain reliable and user-friendly.

Key Responsibilities 

External Communication & Support

• Act as a point of contact in Slack and other collaboration spaces for partner organizations and volunteers
• Represent Conversa Corps in external meetings or community calls as needed
• Help onboard new members and guide them through our tools and processes providing help when needed

Public-Facing Quality Assurance

• Regularly check public Airtable interfaces, Slack apps/channels, website pages, and shared resources to ensure accessibility and usability
• Identify broken links, automation errors, or other issues that affect public-facing systems and report them to the Technology Team
• Confirm that external-facing information is accurate, clear, and up to date

Partnership Support

• Assist in coordinating with external organizations, taking notes from meetings, and reporting updates back to the internal team
• Support collaboration by relaying feedback from external users to internal tech/ops teams
• Help maintain strong, professional relationships with volunteers, and partner groups

Time Commitment 

We need someone with your skills and passion for a minimum of 10 hours a week.

Qualifications 

Required: 

• Proficient to Advanced knowledge of SaaS tools including Slack, Airtable, Google Workspace, Microsoft, Atlassian, etc.
• Ability to represent Conversa Corps professionally in meetings and community spaces
• Strong communication and interpersonal skills
• Ability to clearly explain tools, processes, and updates to non-technical users

Preferred: 

• Experience in community management, customer success, or partnership roles

Application Process 

Apply with your resume. Please mention this job listing in your response. 

Call to Action 

This position offers the opportunity to ensure our team and volunteers can work efficiently by keeping our tools and systems running smoothly. If you enjoy troubleshooting, solving problems, and helping people feel confident with technology, we encourage you to apply. Your support will make a meaningful difference in how our organization collaborates and grows.