What are the responsibilities and job description for the IT Supervisor position at CONTROLTEC LLC?
Company Description
Control-Tec, an Aptiv Automotive company, is a global provider of telematics and analytics solutions serving the transportation industry in the Light-duty, Heavy-duty, Recreational, Agriculture, Locomotive, and Industrial sectors. The CT® solution combines comprehensive data acquisition methods with a powerful edge and cloud computing architecture resulting in an enterprise-class solution for fleet management, product development, connected vehicle and data exchange applications.
Control-Tec’s Qualifier platform enables automotive OEMs to possess the speed, flexibility, reliability, cost savings and collaboration needed to successfully develop today’s software centric machines. Since 2009, Control-Tec has supported the development of data solutions that enable robust design, development and validation for powertrain, vehicle, and electrical system domains. This unmatched expertise of both vehicle systems and data analytics uniquely positions Control-Tec to offer our clients the ability to avoid warranty cost, improve product quality, enhance customer experience and optimize an increasingly connected portfolio.
Job Description
CONTROLTEC is seeking an efficient, detail oriented, and passionate IT person. The successful candidate will be team-oriented, should interact well with all levels of the organization, is able to manage multiple projects from inception to completion while meeting deadlines, and manage people efficiently. Positive attitude is essential.
Qualifications
Job Responsibilities:
- Support of core IT & infrastructure
- Ticket management, KPI, SLA, performed within JIRA service desk.
- Ensure that projects are completed on time and within scope.
- Ensure resource availability and allocation.
- Manage IT budget including cloud services, hardware, and software.
- Interface with ControlTec Management and collaborate with Aptiv Mobility & Services IT on key initiatives.
- Create and maintain comprehensive project documentation
- Manage a team of 2 local direct reports and a multi-person offshore support team.
- Hold weekly meeting and one on ones with staff.
- Work with HR for staffing needs to grow the team as business needs arrant.
- Aid in the professional development of the core IT team.
Minimum Requirements:
- 2-5 years core IT experience.
- 2 years management experience.
- 2 years working within Macintosh, Windows, and Linux environments.
- Bachelor's degree or equivalent.
- Ability to effectively communicate issues and resolutions to all levels of the organization and customer base.
- Strong interpersonal skills.
Desired Skills & Qualifications
- Familiarity with ITIL systems and management.
- Preferred experience with JIRA issue management system.
- Experience with cloud computing services a plus.
Additional Information
Benefits/Perks:
CONTROLTEC offers a comprehensive and industry leading benefits package. In addition we provide flexible work schedules, generous time off and an environment that promotes ingenuity and fun! To learn more about our company, our progressive culture and to apply online, visit our website at www.control-tec.com