What are the responsibilities and job description for the PHONE REPRESENTATIVE position at Controlled Force?
Job Title: Phone Representative
Location: 335 N River Street Suite 200, Batavia IL, 60510
Job Type: Full-Time, In-Office Only (No Remote)
Reports To: Office Manager / HR Department
Position Summary:
We are seeking a professional, articulate, and dependable Phone Receptionist to serve as the first point of contact for all incoming and outgoing calls to our office. The ideal candidate will possess a clear speaking voice, strong interpersonal skills, and demonstrate proficiency in Microsoft Office tools. This is an in-office only position—remote work is not permitted.
Key Responsibilities:
- Contact customers via phone, email and forward company training materials and training events
- Track and confirm customers receipt of information and or attendance
- Professional and comfortable with speaking on the phone.
Work Environment & Schedule:
Standard business hours, 8:00 AM – 5:00 PM
Office-based position; must be physically present at the assigned location
Business casual dress code
Benefits (if applicable):
PTO Accrual Policy, and option to select benefits we offer.
Apply:
Please submit your resume and a brief cover letter to Santinog@controlledforce.com. Candidates selected for interviews will be contacted directly.
Salary : $20