What are the responsibilities and job description for the Chemical Field Technician position at Controlled Environment Products (CEP)?
Controlled Environment Products (CEP), a division of RJ Kool Company, is seeking a Chemical Field Technician Specialist to join our Kansas City team. CEP is a growing, family-oriented company headquartered in Kansas City with additional operations in St. Louis and Springfield, MO. We pride ourselves on exceptional customer service, technical expertise, and promoting from within.
If you enjoy hands-on technical work, problem-solving, and working directly with customers, this is a great opportunity to build a long-term career.
What You Will Do:
- Drive to customer locations in a company-provided vehicle to perform scheduled service visits and deliver products
- Install, repair, troubleshoot, and maintain automated chemical dispensing systems
- Program and maintain standardized production formulas for customer laundry and warewashing equipment
- Assist customers with training and proper system usage
- Partner with Senior Technicians to audit systems and ensure superior customer results
- Document deliveries, service visits, and trips using company software
- Prepare timely and detailed service reports
- Perform all job duties safely, efficiently, and professionally
Qualifications and Requirements:
- 3–4 years of technical field service experience preferred
- Military background a plus
- Strong mechanical and technical aptitude
- Proficient with laptops and tablets; experience with Word and Excel
- Highly self-motivated with the ability to manage multiple priorities independently
- Strong attention to detail and accuracy
- Excellent time management and organizational skills
- Ability to apply sound reasoning and problem-solving skills daily
- Ability to lift up to 50 lbs (hand trucks and equipment provided for heavier items)
- Comfortable working in varying temperatures (heat in summer, cold in winter)
- Valid driver’s license with acceptable driving record required
- High school diploma or equivalent preferred
Benefits & Perks
- PTO accrues immediately (available after first 3 months)
- Competitive 401(k) with generous company match (after 1 year)
- Health, dental, and vision insurance
- Health Savings Account (HSA)
- Group life insurance
- Company-provided uniforms and shoes/boots
- Company vehicle for work-related travel
Why Join CEP:
- Family-oriented culture
- Stable, growing company
- Clear opportunities for advancement
- Supportive team environment
- Hands-on technical work with real customer impact
This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed.
Job Type: Full-time
Pay: $57,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Field service: 3 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: Hybrid remote in Kansas City, MO 64116
Salary : $57,500