Customer Service Barista

Summary: A Barista is responsible for welcoming customers into Contrast Coffee with quality service and kindness. They will also be expected to serve quality beverages and food items to customers based on the customer's order and preferences. They are also required to take orders and payments as well as keep their work area, customer area, and equipment/tools clean, sanitized and well-stocked.

Compensation:

The listed pay range of $16-$23/hour is estimated by taking a base pay at state minimum wage plus expected tips. Tips will vary so a wide pay range has been listed, that said, the most likely pay will be somewhere in the middle of the range, like $17-18/hr with tips.

Duties and Responsibilities include the following. Other duties may be assigned.

• Prepare and serve a variety of quality hot and cold beverages, including coffee, tea, and specialty drinks
• Take customer orders and process payments using a Square POS system
• Provide excellent customer service by greeting customers, answering questions, and making recommendations
• Maintain cleanliness and organization of the coffee bar and food prep areas
• Assist with food preparation, such as making sandwiches or crepes
• Restock supplies as needed
• Follow health and safety guidelines when handling food and beverages
• Upsell products and promote special offers to increase sales

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience and Skills:

• Previous experience in the food industry or as a barista is preferred but not required
• Knowledge of coffee brewing techniques and different coffee blends is a plus
• Familiarity with cash handling procedures and retail math skills
• Ability to work in a fast-paced environment while maintaining attention to detail
• Excellent communication and interpersonal skills to interact with customers and team members

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, use hands, reach with hands and arms, talk or hear, taste or smell. The employee is frequently required to walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to extreme heat (non-weather).

The noise level in the work environment is usually moderate.

Equipment Used Frequently:

• Espresso machine
• Panini grill
• Crepe grill
• Coffee grinders
• Blender
• Ice Machine
• Countertop Oven

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

If you are passionate about coffee, enjoy providing exceptional customer service, and thrive in a dynamic environment, we would love to hear from you. Apply now to join our team of dedicated baristas!

Job Type: Part-time

Pay: $16.00 - $23.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid sick time
• Paid training

Application Question(s):

• Please list your mailing address, phone number, and email address (even if it's already in your resume.)
• Opening shifts start at 6:30 am, closing shifts generally end around 6 pm. Currently we are looking for afternoon/evening availabitly to close. What is your general weekly and hourly availability?

Ability to Commute:

• Ironwood, MI 49938 (Required)

Ability to Relocate:

• Ironwood, MI 49938: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $23