What are the responsibilities and job description for the Customer Service/Administrative Assistant position at Contractors State License Schools?
Now Hiring: Full-Time Administrative Assistant (Bilingual Spanish) – Orange, CA
Contractors State License Schools, California's leading contractor exam preparation school, is looking for a friendly, organized, and customer-focused Administrative Assistant to join our Orange office.
If you enjoy helping people, thrive in a fast-paced environment, and are passionate about providing exceptional customer service, we'd love to hear from you!
What We Offer
- Competitive pay $21.50 per hour
- Monthly commission opportunities
- Potential quarterly bonuses
- 401(k) with company matching
- Paid sick time
- Company events and team activities
Key Responsibilities
- Welcome and assist students and customers in person, by phone, and via email.
- Deliver outstanding customer service and ensure a positive student experience.
- Assist students with applications, bonds, DBA filings, corporations, and related services.
- Maintain accurate student records using our Customer Management System (CMS).
- Monitor student progress and keep records up to date.
- Address student questions, concerns, and scheduling needs through inbound and outbound calls.
- Provide daily administrative support to the school's sales team.
- Develop and maintain knowledge of our programs and services to best assist students.
Qualifications
- High school diploma or equivalent required.
- Minimum of 2 years of customer service experience.
- Minimum of 2 years of administrative experience.
- Bilingual in English and Spanish (required).
- Strong communication, organizational, and multitasking skills.
- Proficiency with Microsoft Outlook, data entry, and general office software.
- Ability to prioritize tasks while maintaining accuracy and professionalism.
If you're looking to join a supportive team where your customer service and administrative skills make a real impact, we encourage you to apply today!
Pay: $21.50 per hour
Benefits:
- 401(k) matching
- Employee discount
- Referral program
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $22