Elections Services Specialist

JOB

Why join the Contra Costa Clerk-Recorder-Elections department?The Contra Costa Clerk-Recorder-Elections Department is an elective office with three divisions: The Clerk-Recorder, Elections, and Central Administration.

The Department's office is located in Martinez, the county seat of Contra Costa.

Contra Costa County is one of the states and nation's largest counties, with more than 700, 000 current registered voters and a population of over 1.1 million.

Located in the East Bay region of the San Francisco Bay Area, Contra Costa County offers a great salary and benefits package in addition to a collaborative and fast-paced work environment.

Elections Services Specialists perform the most complex and technical support activities associated with the preparation for, and the conduct of elections.

They provide lead direction to election personnel, including Elections Services Technicians and Elections Temporary Assignment staff in one or more of the work units within the Elections Division.

If you have previous experience in the planning, preparation, and processing of elections, we highly encourage you to apply.

The department is recruiting for two (2) Elections Services Specialist positions, one with the Voter Services unit, and another with the In-Person Voting unit.

We are looking for someone who is:
A collaborator.

You will need to seek input and feedback from teammates and work with other units on cross-functional projects to create high-quality work products.

A planner and organizer. You will need to create project plans and calendars and ensure that work is completed according to plans.
Committed to continuous improvement.

You will contribute to advancing the work of your assigned unit, the division, and the elections team by reviewing processes and identifying opportunities to improve.

A problem solver. You will need to identify issues and offer solutions to resolve them promptly.
Committed to public service. You will demonstrate your commitment through performing services in the public interest. Adaptable. You will need to balance multiple assignments and respond to changing priorities to ensure projects are completed on time. Knowledgeable and experienced in election administration. You will need to demonstrate your understanding of the election process and timelines.

As an Elections Services Specialist with the Voter Services unit, you will:
Oversee and conduct daily processing of voter information including voter registrations and list maintenance in database systems.
Lead and coordinate vote-by-mail functions including processing voter requests for ballots and signature verification.
Supervise, review, and process examinations of petitions and conduct signature verification of petitions.
Oversee the review of voter eligibility and assist in processing provisional ballots.
Coordinate and provide phone, in-person, and email customer services.

As an Elections Services Specialist with the In-Person Voting unit, you will:

Collaborate in the planning processes related to the recruitment and selection of locations used for election activities and all election volunteers.

Lead the recruitment, assignments, and management of poll workers, stipend election volunteers, and locations used for election activities for all elections.

Provide training and guidance to Election Services Technicians and/or Temporary staff members as needed. Respond to their questions and clearly communicate information within working group.

Oversee and communicate with poll workers, volunteers, and locations used for election activities via phone, email, and in-person including drafting communications and responding to inquiries.

Maintain poll worker and volunteer records in an online database to ensure accuracy and completeness.
Maintain and update voting location profiles in an online database to ensure accuracy and completeness.
Review, plan, and coordinate polling place accessibility surveys.

A few reasons you might love this job:
You will serve your community through public service.
You will have the opportunity to work in a collaborative team environment.
You will have a chance to be a part of democracy in action.
You will be part of a highly respected elections team.

A few challenges you might face in this job:
Legislation and regulations regularly change therefore processes and procedures need to be regularly updated.
During peak election times the number of temporary team members requiring direction, training, and feedback increases significantly.
Teamwork expectations require supporting the work of other election functions.
Some schedule flexibility is required during peak election times.


Competencies Required:

Adaptability:
Responding positively to change and modifying behavior as the situation requires

Driving Results:
Demonstrating concern for achieving or surpassing results against an internal standard of excellence

Teamwork:
Collaborating with others to achieve shared goalsDisplaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results

Customer Focus:
Attending to the needs and expectations of customers.
Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment

Attention to Detail:
Focusing on the details of work content, work steps, and final work products

Using Technology:
Working with electronic hardware and software applications

Professional & Technical Expertise:
Applying technical subject matter to the job

Business Process Analysis:
Defining, assessing, and improving operational processes and workflow

Fact Finding:
Obtaining facts and data about an issue or question

Informing:
Proactively obtaining and sharing information

Innovative Problem Solving:
Identifying and analyzing problems in order to propose new ways to do business.

To read the complete job description, please click here:
eligible list established from this recruitment may remain in effect for six (6) months.


SUPPLEMENTAL INFORMATION

Application Filing and Evaluation:
Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process


Online Written Exam:
Candidates who possess the minimum qualifications will be invited via email to complete an online written exam. The exam will measure candidates' competencies as they relate to the job.

In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies and an overall passing score of 70% or higher.

These may include any of the competencies listed in the above job description. (Weight 100%)

Tentative Recruitment TimelineOnline Written Exam:

January 2- February 2, 2026The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Rachel Filamor at For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at CONVICTION HISTORYAfter you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer.

If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances.

Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKERAll Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect.

Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITYIt is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.