What are the responsibilities and job description for the Commercial Plumbing Field Service Manager position at Continuum Services?
Commercial Plumbing Field Service Manager
$2,000 Sign-On Bonus Available!
Location: Serving the Metro Detroit Area
Continuum Services is seeking an experienced Commercial Plumbing Service Manager to lead and support a team of approximately 12–15 plumbing professionals throughout Metro Detroit.
This is a highly visible, field-focused leadership position for someone who enjoys solving difficult problems, developing technicians, and keeping commercial plumbing projects and service work moving forward. You’ll spend approximately 70% of your time in the field, working alongside your team, assessing jobsite needs, and providing hands-on technical guidance.
The Right Person for This Role
The strongest candidate will be a hands-on leader who earns the trust of experienced technicians and knows when to coach, step in, or escalate an issue. You should be resourceful, tenacious, comfortable thinking outside the box, and committed to helping your team succeed.
Candidates with established commercial relationships, a history of building strong teams, and a demonstrated ability to create meaningful business growth are strongly encouraged to apply.
What You’ll Do
- Lead, coach, and develop a team of approximately 12–15 plumbing technicians.
- Spend approximately 70% of your time in the field providing hands-on support, troubleshooting problems, and assessing jobsite needs.
- Oversee commercial plumbing service work and projects from planning through completion.
- Conduct site visits and monitor work for quality, safety, code compliance, and adherence to specifications.
- Provide technical guidance and help the team find practical solutions to complex problems.
- Assist with estimating, job scoping, and coordination when needed.
- Interview, hire, train, and help build a strong plumbing team.
- Maintain clear communication with technicians, customers, coordinators, and company leadership.
- Support after-hours needs when a technician requires guidance or assistance.
What We’re Looking For
- Current Journeyman or Master Plumber license.
- Strong knowledge of commercial plumbing systems and applicable plumbing codes.
- Significant commercial plumbing experience.
- Proven leadership experience, ideally five or more years leading, mentoring, or developing plumbing professionals.
- Working knowledge of estimating and job-cost considerations.
- Experience hiring, building, or expanding a skilled trades team is a plus.
- OSHA 30 certification is preferred but not required.
If you are an experienced commercial plumbing professional ready to lead from the field and build a high-performing team, we’d like to hear from you.