Case Manager I I - FT 40 Hours - Monday - Friday 2 :00 PM - 10:00 PM - Emergency Housing

2nd Shift: 40 hours Monday - Friday 2:00 PM - 10:00 PM

Position: Case Manager II

Program: Emergency Housing

Location: New Haven

Scope of Service: Provides a comprehensive array of support focused on skill building and case management activities supporting clients to achieve a meaningful level of independence and well-being. Completes screenings and assessments with clients to support in the development of person-centered care plans to support individual growth. Provides services in a team approach which include but are not limited to rehabilitative supports, skill building for activities of daily living, access and engagement to area resources, facilitates psycho-education groups, socialization and community integration. Collectively engages in day-to-day program activities, completes assigned documentation per contract and agency requirements, and assists with maintaining a clean working environment. Performs other duties as assigned.

• Case Manager II works in the community or programs requiring a caseload of at least 20 individuals.
  
  

ESSENTIAL JOB FUNCTIONSClient Care:

• Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
• Enhances a client’s daily living skills by assessing and providing various
  
  

modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance) with daily living.

• Develops, implements, and monitors personcentered plans with the client in all aspects of care, up to and including the intake and discharge processes.
• Coordinates and assists clients with case management needs: Referrals,
• obtaining and maintaining entitlements, money management, accessing
  
  

treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc.

• Assists the client in identifying potential barriers to achieving their aspirations
  
  

and goals, and links the client to appropriate services to address these obstacles.

• Meets regularly with each client to review progress, mental health stability, upcoming appointments and activities.
• Supports clients to learn local transportation while providing transportation to meet client needs.
• Staff may be required to transport clients in personal vehicles in community based settings and sharedliving programs.
• Conducts regular apartment/room inspections and assists the clients in
  
  

maintaining the cleanliness of their living spaces which may require hands-on assistance.

• Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary.
• Facilitates/cofacilitates psychoeducational groups as indicated.
• Completes service entry documentation in accordance with contract and agency requirements.
• As applicable, administers breathalyzer tests and urinalysis samples.
• Conducts rounds within program, as indicated
• Attends and participates in staff and AllTreater’s meetings, rounds, and supervision.
• Environmental Responsibilities:
• Maintains a clean, wellorganized work environment.
• Ensures all program egresses and walkways are clear to support workplace safety.
• Notifies supervisor of maintenance and/or safety issues and generates work orders as needed.
• Conducts and participates in fire and emergency evacuation drills and reviews the emergency preparedness plan as outlined in agency policy.
• Participates in Food Bank activities as assigned.
• Completes other designated environmental tasks as assigned.
  
  

Quality Assurance:

• Adheres to policies and practices as outlined in staff handbook and program operations manual.
• Consistently works in a respectful, constructive, and cooperative manner.
• Upholds all Health Insurance Portability and Accountability Act (HIPAA)
  
  

regulations and secures all necessary releases of information for outside communication.

• Models culturally competent behavior interacting with clients, providers, family, and fellow staff.
• Maintains accurate electronic records and case files as assigned and in
  
  

accordance with programming, contractual, licensing, and accreditation requirements.

• Adheres to the standards of the Council on the Accreditation of Rehabilitation Facilities.
• Participates in agency committee work when available or as permitted.
• Completes all trainings as required per program contract and agency policy.
• Attends agency sponsored inservices, outside trainings, conferences and
  
  

meetings to facilitate continued professional growth and ensure the quality of case management practices.

QUALIFICATIONS

• Bachelor’s degree required with a minimum of one (1) year experience. High
  
  

school diploma considered with three (3) years’ experience, including one (1) year working with Continuum.

• Prior experience working with people with persistent chronic mental illness and/or addiction.
• Valid driver's license required. Reliable vehicle required in communitybased
  
  

settings and shared-living programs. Employee must maintain the minimum required CT State automobile liability insurance on personal vehicle.

• CPR/First Aid certification offered as part of orientation. Employee responsible to maintain ongoing certification.
• Proficient reading, writing, and oral skills required, including computer proficiency and familiarity with electronic record keeping.
• Knowledge of the community support system and resources preferred.
  
  

Company Benefits Include:

• Competitive Wages
• 401(k) with company match up to 3.5%
• Medical, Dental and Vision
• FSA and Dependent Care Accounts
• Company Sponsored Employee Assistance Program
• Company Sponsored Life, AD&D and LTD
• Colonial Supplemental Insurance
• Vacation, PTO & Sick time for eligible FT 40 & PT (2039 hour)
  
  

Employees

• Connecticut Paid Sick Time for all employees up to 40 hours a year
• 12 Company Holidays Paid at Double Time (hourly employees)