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Case Manager I - FT 40 Hours Monday - Friday 8:00 AM- 4:00 PM- Crisis New Haven

Continuum of Care
New Haven, CT Full Time
POSTED ON 5/28/2026
AVAILABLE BEFORE 6/25/2026
1st Shift FT 40 hours - Monday - Friday 8am - 4pm

Position: Case Manager I

Program: Crisis New Haven

Scope of Service: The Case Manager I provides a comprehensive array of support focused on skill building and case management activities supporting clients to achieve a meaningful level of independence and well-being. Completes screenings and assessments with clients to support in the development of person-centered care plans to support individual growth. Provides services in a team approach which include but are not limited to: rehabilitative supports, skill building for activities of daily living, access and engagement to area resources, facilitates psycho-education groups, socialization and community integration. Collectively engages in day-to-day program activities, completes assigned documentation per contract and agency requirements, and assists with maintaining a clean working environment. Performs other duties as assigned.

ESSENTIAL JOB FUNCTIONSClient Care:

  • Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
  • Enhances a client’s daily living skills by assessing and providing various

modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance) with daily living.

  • Develops, implements, and monitors personcentered plans with the client in all aspects of care, up to and including the intake and discharge processes.
  • Coordinates and assists clients with case management needs: Referrals,
  • obtaining and maintaining entitlements, money management, accessing

treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc.

  • Assists the client in identifying potential barriers to achieving their aspirations

and goals, and links the client to appropriate services to address these obstacles.

  • Meets regularly with each client to review progress, mental health stability, upcoming appointments and activities.
  • Supports clients to learn local transportation while providing transportation to meet client needs.
  • Staff may be required to transport clients in personal vehicles in community based settings and sharedliving programs.
  • Conducts regular apartment/room inspections and assists the clients in

maintaining the cleanliness of their living spaces which may require hands-on assistance.

  • Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary.
  • Facilitates/cofacilitates psychoeducational groups as indicated.
  • Completes service entry documentation in accordance with contract and agency requirements.
  • As applicable, administers breathalyzer tests and urinalysis samples.
  • Conducts rounds within program, as indicated
  • Attends and participates in staff and AllTreater’s meetings, rounds, and

supervision.

QUALIFICATIONS

  • Bachelor’s degree preferred with a minimum of one (1) year experience. High

school diploma considered with two (2) years’ experience, including one (1) year working with Continuum.

  • Prior experience working with people with persistent chronic mental illness and/or addiction.
  • Valid driver's license required. Reliable vehicle required in communitybased

settings and shared-living programs. Employee must maintain the minimum required CT State automobile liability insurance on personal vehicle.

  • CPR/First Aid certification offered as part of orientation. Employee responsible to maintain ongoing certification.
  • Proficient reading, writing, and oral skills required, including computer proficiency and familiarity with electronic record keeping.
  • Knowledge of the community support system and resources preferred.

Company Benefits Include:

  • Competitive Wages
  • 401(k) with company match up to 3.5%
  • Medical, Dental and Vision
  • FSA and Dependent Care Accounts
  • Company Sponsored Employee Assistance Program
  • Company Sponsored Life, AD&D and LTD
  • Colonial Supplemental Insurance
  • Vacation, PTO & Sick time for eligible FT 40 & PT (2039 hour)

Employees

  • Connecticut Paid Sick Time for all employees up to 40 hours a year
  • 12 Company Holidays Paid at Double Time (hourly employees)

Salary.com Estimation for Case Manager I - FT 40 Hours Monday - Friday 8:00 AM- 4:00 PM- Crisis New Haven in New Haven, CT
$76,013 to $92,413
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