Associate Software Engineer

Job Title: Associate Software Engineer

Department/Location: Lenexa, KS

Reports to: Director, Technology

FLSA Status: Exempt, Hybrid

Direct Reports: N/A

Company Overview

Captify Health was founded on the principle of improving the medical outcomes and general health of the patients we service. We are committed to personal engagement along the digestive health care journey, providing the education and support needed to successfully navigate the complex system. We collaborate with our clients as digestive health experts allowing them to extend evidence-based care and effective cost management across managed populations, driving better outcomes in digestive health care.

Captify is committed to attracting, developing, and retaining talented people who are passionate about helping deliver better care to patients and whose values align with ours. We empower our employees to bring the right solutions forward to strengthen the relationship between providers and patients and ensure that our staff are well served.

Position Summary

Captify is looking for a System Engineer with experience in one or more of the following areas: Microsoft Azure, Dynamics CRM, SQL, web development and/or system integrations. You must be comfortable working across the entire Microsoft technology stack and a variety of integrated technologies. The role will focus on enhancing current system functionality and decreasing technical debt.

Duties and Responsibilities

Duties include, but are not limited to:

• Work on projects to modernize platform functionality, particularly regarding Dynamics Sales CRM and omnichannel communications
• Creation and maintenance of Azure services
• Maintenance of Dynamics CRM platform
• Maintenance of API integrations with third-party vendors
• Create and maintain documentation of system configuration, process, and integration workflows
• Assist with identification of performance optimization and automation opportunities
• Resolution of enhancement requests within stipulated timeframes to enhance system performance
• Propose and implement technology upgrades to keep the organization at the forefront of industry advancements
• Collaborate effectively with cross-functional teams, including other members of the technology team, company leadership, operations team, and project stakeholders
• Performs miscellaneous job-related duties as assigned

Required Qualifications

• Must reside in the Kansas City Metro Area (commutable distance to our office in Lenexa, KS)
• Applicants must be authorized to work for any employer in the U.S. (We are unable to sponsor or take over sponsorship of an employment Visa at this time.)
• Bachelor’s Degree in Computer Science, Information Technology, or a related field (or 3 years of commensurate experience)
• Strong background in systems engineering, particularly with Microsoft Azure and Microsoft Dynamics CRM.
• Experience in modernizing system and platform architecture
• Analytical mindset with the ability to identify root causes of technical issues and propose effective solutions.
• Proactive approach to problem-solving, anticipating potential challenges.
• Excellent verbal and written communication skills.
• Ability to convey complex technical information to non-technical stakeholders.
• Flexible and willing to accept a change in priorities as necessary
• Strong attention to detail
• Good communication skills and ability to work collaboratively in a team environment
• Willingness to learn and adapt to new technologies and industry trends
• Must pass background screening

Preferred\Desired Qualifications

• Technical certifications or work experience in one or more of the following:
  • Microsoft Azure
  • Microsoft Dynamics
  • Microsoft Power Automate
  • SQL (MySQL, Microsoft SQL, or other SQL product)
  • Database Administration
  • Web Development (HTML, CSS, or other)
• Experience working tickets in an ITSM product (Jira, Remedy, ServiceNow)

Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Examples of Work Environment

While performing the duties of this job, the employee is regularly required to walk, bend, sit, talk, lift, or hear. The employee is regularly required to stand, walk, and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, postage meter, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, and rewards innovative excellence. Captify Health values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.

Captify Health is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety

We believe that the best care for our patients starts with the best care for our employees. Captify Health is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as appropriate.