What are the responsibilities and job description for the Case Manager Assistant - Contingent - Days - West Bloomfield position at Contingent - Days - West Bloomfield - Henry Ford Health - Careers Careers?
Case Manager Assistant - Contingent - Days - West Bloomfield
GENERAL SUMMARY:
The Case Manager Assistant assists the Case Managers with concrete patient-related tasks and various clinical interventions. The Case Manager Assistant assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. The Case Manager Assistant may also be asked to perform other office-related tasks, e.g., assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma or G.E.D. equivalent. Associates degree, preferred or equivalent healthcare experience
- Good verbal and written communication skills
- Ability to read, write and speak English
- Good critical thinking and problems solving skills necessary
- Good organizational skills
- Ability to multitask
- Good interpersonal skills, including ability to develop and maintain trusting relationships
- Ability to conduct self in a professional manner
- Ability to be flexible
- Ability to complete all assigned tasks with little supervision
- Ability to move freely about the facility in order to visit patients
Additional Information