What are the responsibilities and job description for the Service Greeter-Porter position at Continental Toyota?
Description of the role:
We are seeking a highly motivated Service Greeter-Porter to join our team at Continental Toyota in Hodgkins, Illinois. As a Service Greeter-Porter, you will be responsible for providing excellent customer service to our clients, assisting them with their needs, and ensuring a smooth and efficient experience at our dealership.
Responsibilities:
- Greet customers in a friendly and professional manner upon arrival
- Escort customers to the appropriate service Advisor
- Maintain cleanliness and orderliness of the service area and customer waiting lounges
- Handle customer inquiries and provide accurate information about our services and offerings
- Assist customers with vehicle drop-offs and pick-ups
- Collaborate with service advisors and technicians to ensure a seamless customer experience
- Help maintain a positive and customer-centric atmosphere at the dealership
-Maintain the parking lot in a neat and organized manner
-Capture pictures of our customers vehicle
- Perform any other duties assigned by management
Requirements:
- Excellent communication and interpersonal skills
- Customer service experience is preferred
- Ability to work in a fast-paced environment
- Strong attention to detail
- Basic computer skills
- Valid driver's license
- Must be able to stand and walk for extended periods of time
Benefits:
- Competitive compensation
- Opportunities for career growth and development
- Fun and friendly work environment
- Employee discounts on vehicle purchases, service, and parts
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holiday pay
About the Company:
Continental Toyota is a leading automotive dealership located in Hodgkins, Illinois. We are committed to providing exceptional customer service and offering a wide range of high-quality vehicles. Our team is dedicated to creating a welcoming and professional environment for both our employees and customers. Join us in delivering an outstanding automotive experience to our valued clientele.