What are the responsibilities and job description for the Human Resources Manager position at Continental Services Group?
Location: Miami, FL
Company: Continental Services Group (CSG)
About Us
Continental Services Group (CSG) is a family-owned, FDA-registered commercial blood bank that has been serving pharmaceutical and research companies worldwide for over 50 years. With a reputation built on quality, compliance, and innovation, we are entering an exciting period of growth and transformation. We’re strengthening our culture, empowering a new generation of managers, and building the systems needed to thrive for the next 50 years.
The Opportunity
We are seeking a Human Resources Manager to play a critical role on our leadership team. This position is ideal for an experienced HR professional who enjoys balancing the people side of HR (mentorship, coaching, culture-building) with the operational side (compliance, policies, hiring and logistics). You will have a direct impact on shaping the employee experience, guiding a young and growing management team, and ensuring HR practices align with both regulatory standards and our company’s long-term vision.
What You’ll Do
- Mentor & Coach Management: Support and guide a young management team, providing training and mentorship to strengthen leadership capabilities and teamwork.
- Lead HR Operations: Oversee recruiting, onboarding, payroll coordination, benefits administration, employee relations, and compliance with state and federal employment laws.
- Shape Culture & Engagement: Champion initiatives that foster collaboration, accountability, and a positive workplace culture during a period of organizational change.
- Policy & Compliance: Develop, update, and enforce policies and procedures that meet legal requirements and align with company values.
- Performance Management: Partner with managers to design effective feedback, evaluation, and development processes.
- Strategic HR Leadership: Serve as part of the senior management team, contributing to organizational planning and change management initiatives.
What We’re Looking For
- Experience: 5 years of HR experience, preferably in a small to mid-sized company environment.
- Mentorship Mindset: A proven ability to coach, guide, and develop less-experienced managers and staff.
- Hiring Experience: Comfortable phone screening, interviewing and making suggestions to management for candidates.
- Hands-On Flexibility: Comfortable handling both day-to-day HR operations and high-level strategy.
- Regulatory Knowledge: Strong understanding of employment law, compliance, and best practices.
- Culture Builder: Track record of strengthening organizational culture and employee engagement.
- Education: Bachelor’s degree in Human Resources, Business Administration, or related field (HR certification a plus).
What We Offer
- Competitive Salary: Commensurate with experience.
- Work-Life Balance: Standard weekday hours (Mon–Thu 8am–5pm, Fri 8am–2pm).
- Comprehensive Benefits: Health, dental, vision, and gap insurance (majority employer-paid).
- Retirement & Profit Sharing: 401(k) with matching and profit-sharing opportunities.
- Leadership Role: A seat at the top management table, with direct influence on the future of the company.
Why Join Us
At CSG, this is not a back-office HR role. You will be a key voice in leadership, guiding a team through change and helping shape the culture of a company with over five decades of history. If you are both a mentor and a doer, and you want to leave your mark on an organization that is building for the future, we’d love to meet you.
