What are the responsibilities and job description for the Loss Prevention Officer position at Continental Secret Service Bureau?
Continental Secret Service Bureau, Inc. is a family owned and current owners are 3rd generation, with 4th generation employees. Continental is a full-service contract security company. Continental has been in business since 1919, protecting our client’s businesses or property. Continental’s corporate office is located in Toledo, Ohio. Continental operates in Indiana, Kentucky, Michigan, Ohio and West Virginia.
Security Officers will be working under the Loss Prevention section of Continental for a retail box store.
Hours: FT/40 hours Both 1st and 2nd shifts to include working weekends
Includes but is not limited to:
Security Officers will work as a uniformed retail loss prevention officer. As a Security Officer you will be required to monitor cameras for potential shoplifters. You will be required to confront and stop all potential shop lifters. Security Officers will need to be able to write detailed reports for the client on the shop lifting incident. Security Officer will be required to testify in court for the shop lifting incident. Security Officer will need to be customer service orientated, have great verbal and written communication skills. Security Officers will network with local Law Enforcement to help deter and apprehend shoplifters.
REQUIREMENTS:
Must pass a pre-employment criminal background check and a drug screen
Must have a valid driver's license and reliable transportation
Must have a H.S. Diploma or GED
Must have Security experience and strong Customer Service Skills
Must have good written/verbal communication skills
ALL of your work experience should be listed on your resume, especially Security experience and also Customer Service experience
Summary
As a Loss Prevention Officer, you will be essential in safeguarding company assets and minimizing theft through effective surveillance and loss prevention strategies. Reporting to the Area Manager, you will utilize core skills in CCTV monitoring and loss prevention techniques. Strong communication and customer service skills are vital as you interact with staff and customers. Your ability to write detailed reports and manage conflicts will further support our commitment to a secure and safe environment. Join us in this critical role to protect our organization.