Loss Prevention Officer (Operations)

Job Skills / Requirements

Continental Secret Service Bureau, Inc. is a family owned and current owners are 3rd generations. Continental is a full-service contract security company. Continental has been in business since 1919, protecting our client’s businesses or property. Continental’s corporate office is located in Toledo, Ohio. Continental operates in Indiana, Kentucky, Michigan, Ohio and West Virginia.

Security Officers will be working under the Loss Prevention section of Continental for a retail box store.

JOB DESCRIPTION

Includes but is not limited to:

Loss Prevention Officers will work as a uniformed retail Loss Prevention Officer. As a Loss Prevention Officer, you will be required to monitor cameras for potential shoplifters. You will be required to confront and stop all potential shop lifters. Loss Prevention Officers will need to be able to write detailed reports for the client on the shop lifting incident. Loss Prevention Officers will be required to testify in court for the shop lifting incident. Loss Prevention Officers will need to be customer service orientated, have great verbal and written communication skills. Loss Prevention Officers will network with local Law Enforcement to help deter and apprehend shoplifters.

FT/ 40 hour -

Sunday: 1200- 2000

Monday: 1100 - 1900

Tue/Wed: OFF

Thursday: 1100 - 1900

Friday: 1100 - 1900

Saturday: 1200 - 2000

REQUIREMENTS:

Must pass a pre-employment criminal background check and a drug screen

Must have a valid driver's license and reliable transportation

Must have a H.S. Diploma or GED

Must have Security experience (1 year worth) and strong Customer Service Skills (1 years worth)

Must have good written/verbal communication skills

ALL Security Experience/Customer Service Experience should be listed on your Resume

Summary

As a Loss Prevention Officer, you will be essential in safeguarding company assets and minimizing theft through effective surveillance and loss prevention strategies. Reporting to the Area Manager, you will utilize core skills in CCTV monitoring and loss prevention techniques. Strong communication and customer service skills are vital as you interact with staff and customers. Your ability to write detailed reports and manage conflicts will further support our commitment to a secure and safe environment. Join us in this critical role to protect our organization.

Education Requirements (All)

High School or GED

Certification Requirements (All)

DRIVERS LICENSE

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays