Community Manager

Position:  Community Manager for Falls Village - Baltimore, MD

Role Overview

As the Community Manager you will manage the asset to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction. This community contains 320 apartment-homes.

 Most Important Responsibilities 

• Prepares and maintains the revenue, expenses, physical and economical occupancy in accordance with the budget and projections. 
• Manages community inspections in accordance with CRC requirements.  
• Successfully manages renewals for resident retention and rent growth goals. 
• Assist with coaching and developing all team members. 
• Reporting on traffic and market trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations.
• Manage marketing efforts throughout the year to assist in traffic generation and building relationships in the market.
• Delinquency management.
• Ensure make readies are complete, so we continue to deliver a quality product in a timely fashion.
• Works directly with Regional Manager and Asset Management to report on the state of the community, market, and financial performance and make necessary recommendations.
• Strong organizational, multi-tasking and problem-solving skills.
• Responds to any potential housing violations and liability concerns about the community. 
• Overseeing large capital projects and communicating between multiple departments, including upcoming common area renovations.

Most Important Qualifications

• Minimum of 4-5 years industry experience, management exp required.
• Demonstrated ability to train and coach team members.  
• CALP, CAM or ARM certification preferred. 
• Ability to effectively write reports and business correspondence.
• Knowledge of federal, state, and local laws, regulations concerning the multifamily industry, fair housing requirements, and employee safety. 
• Demonstrated ability to independently handle resident issues.
• Organization skills, strong follow up, attention to detail and ability to multitask.

Founded in 1960, we own and operate all of our assets (10,000 apartment-homes) and invest in the long term.  Certified as a Top Workplace for several years in a row currently.