Quality Assurance Intern

Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Quality Assurance Intern to support our Operations team.

Continental Finance Company interns get real-life exposure to the daily duties of the department. They spend the summer as a valued member of their respective team, learning business skills and assisting with a variety of projects that have an impact on the business operations. An additional focus of the program will be to complete a final project that will be an overview of activities, tasks and experiences throughout the 10-week program.

Essential Functions:

• Support process- and audit-focused quality assurance initiatives within the Operations team
• Conduct quality audits using established QA checklists and defined procedures
• Document audit findings, exceptions, and control gaps with a high level of accuracy and detail
• Maintain exception logs and assist with trend analysis to identify recurring issues and process risks
• Support root-cause analysis efforts and assist in developing recommended corrective actions
• Assist with maintaining and updating standard operating procedures, control documentation, and audit logs
• Participate in internal audits and assist with testing process changes
• Support risk mitigation and continuous improvement initiatives across operations
• Utilize tools such as Microsoft Excel, Word, and other reporting platforms to track and analyze QA results
  
  
  

This is a paid position for undergraduates and is located in Buffalo, New York.

The ideal candidate will have the following:

• Currently enrolled in and working toward an undergraduate degree in Business Administration, Finance, Operations Management, Communications, Data Analytics, or a related field
• Available to work 40 hours per week for the 10-week summer program: June 2nd – August 6th, 2026
• Strong attention to detail and organizational skills
• Basic understanding of quality assurance, process improvement, or auditing concepts
• Proficiency with Microsoft Excel and Microsoft Office tools
• Ability to analyze data, document findings, and follow defined procedures
• Strong written and verbal communication skills
• Analytical thinking and problem-solving skills
• Curiosity, reliability, and a willingness to learn
• Interest in financial services, operations, or compliance preferred but not required
  
  
  

Why Continental Finance?

Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer.

CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today!

CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)