What are the responsibilities and job description for the Operations - Branch Manager Exe position at Continental Battery Systems?
Branch Manager
Reports To: Regional Manager
Classification: Full-Time, Regular, Exempt
Schedule: Monday – Friday (Typically 7:30 AM – 5:30 PM); occasional weekends as needed
About Continental Battery Systems Continental Battery Systems is a rapidly growing, PE-backed North American company. We pride ourselves on providing renewable solutions and battery recycling programs that deliver reliable power to our communities while reducing our carbon footprint.
We invest heavily in training and resources because we know our people make us unique. Our core foundations are safety, wellness, teamwork, and a dedication to excellent customer service. We are seeking a career-minded, energetic, and collaborative Branch Manager who is determined to add value within our fast-paced organization.
What We Offer * Health & Wellness: Comprehensive Medical, Dental, and Vision insurance.
Key Responsibilities Sales & Customer Relationship Management * Deliver a high-quality customer experience to increase profitable sales and turn clients into brand promoters.
Reports To: Regional Manager
Classification: Full-Time, Regular, Exempt
Schedule: Monday – Friday (Typically 7:30 AM – 5:30 PM); occasional weekends as needed
About Continental Battery Systems Continental Battery Systems is a rapidly growing, PE-backed North American company. We pride ourselves on providing renewable solutions and battery recycling programs that deliver reliable power to our communities while reducing our carbon footprint.
We invest heavily in training and resources because we know our people make us unique. Our core foundations are safety, wellness, teamwork, and a dedication to excellent customer service. We are seeking a career-minded, energetic, and collaborative Branch Manager who is determined to add value within our fast-paced organization.
What We Offer * Health & Wellness: Comprehensive Medical, Dental, and Vision insurance.
- Retirement: Substantial 401(k) match.
- Perks: Significant employee product discounts (up to 12% over cost!).
- Time Off: Generous PTO and paid holidays.
- Extras: Robust voluntary benefits package and ample opportunities for professional development and career progression.
Key Responsibilities Sales & Customer Relationship Management * Deliver a high-quality customer experience to increase profitable sales and turn clients into brand promoters.
- Maintain close, strategic business relationships with the top 20% of the branch's clients.
- Pursue and maintain preferred vendor status with key accounts.
- Educate customers on product offerings to expand the use of company products and services.
- Deliver executive-level and service-level sales presentations.
- Utilize the CRM daily to log activity, call reports, quotes, orders, and resolve customer or vendor issues.
- Ensure accurate documentation of all customer transactions and compile regular sales/operational reports.
- Coordinate regularly with the Regional Manager to achieve targeted sales objectives.
- Oversee the timely collection of payments for all branch orders.
- Maintain, replenish, and audit consignment products for customers.
- Occasionally assist in the warehouse, including loading/unloading products, delivering orders, and picking up used batteries.
- Train personnel on mastered job processes, techniques, safety procedures, and company policies.
- Complete all necessary administrative work to guarantee the physical safety of all branch personnel.
- Facilitate fair, consistent treatment of team members in alignment with company culture.
- Driving Record: Valid driver's license with a clean Motor Vehicle Record (MVR) showing little-to-no safety concerns within the past 3 years.
- Minimum of 2 years of experience working as a Branch Manager elsewhere.
- Minimum of 1 year working as a Manager-in-Training (M.I.T.) within Continental Battery Systems.
- Minimum of 3 years working as an Assistant Manager within Continental Battery Systems.
- Customer-Centric
- Powerful Brands and Services
- Always Moving Forward
- One-Team
- Environmental Health & Safety