What are the responsibilities and job description for the Valet - Mercedes-Benz of Austin position at CONTINENTAL AUTO GROUP?
This is a fast-paced, service oriented, and team focused role. Valet Attendants are responsible for providing high-quality service and handling vehicles in a safe and efficient manner. As a Valet Attendant, you must maintain a professional demeanor, demonstrate excellent customer service, and keep a positive attitude at all times.
Essential Job Functions include but are not limited to:
- Maintain the service drive
- Ensure every guest gets a warm and proper greeting
- Proactively assist guests on the drive
- Quickly and efficiently check in and direct guest vehicles
- Complete vehicle tags with Names, VIN, Model, Color, & Mileage
- Connect guests to their service advisors or person who they need to assist them
- Update and direct guests as needed
- Keep drive clear and move vehicles as needed
- Safely direct and transfer guest vehicles throughout the dealership or to guest
- Deliver vehicles to technicians, tires or requested locations
- Quickly locate, retrieve, stage, and store vehicles when requested
- Touch up vehicles as needed on drive
- Clear items for guests and provide a proper farewell
- Perform effective walk-around videos of every vehicle
- Properly document damage or any issues
- Move with a sense of urgency
- Assist with car wash tasks as needed - follow guidelines
- Wash, clean inside,vacuum and dry outside cars
- Safety park vehicles in area requested
- Inform management of any damage
- Assist loaner desk task as needed - follow guidelines
- Open and close loaner agreements
- Staging loaners for guest
- Test drives
- Pick up and deliveries of guest cars
- Inform management of any damage
- Other duties and tasks as assigned
- Meet grooming standards; proper uniform attire
- Report all incidents immediately to supervisor
- Adherence to corporate policies and procedures
- Team player - positive attitude
- Ability to multitask and manage time
- Able to work with minimal supervision
- Ability to multitask and manage time
Qualifications:
- Must be at least 18 years of age to be considered
- Pass a drug test
- Must have held a valid driver's license for at least 1 year
- Must pass a criminal background check
- Provide a 3 year driving record
- Reliable transportation to and from work
- Demonstrate a professional appearance and demeanor
- High school diploma or equivalent
- An eye for detail
- Able to cope with the physical demands of the job
Hours:
- This is a full-time position
- Flexible hours - shifts available Monday through Friday 6:45am - 6:30pm and Saturday 7:45am - 6:30pm
Compensation:
-
Starting at $20 per hour
CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.
Core Values:
Transformational Not Transactional - Be Transformational
-
We do what we say we're going to do
-
We encourage and support each other
-
We're committed to continuous growth
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
All Continental Automotive Group Full-Time Employees Receive:
-
Employer Paid Dental Insurance
-
Employer Paid Life Insurance
-
Employer Paid Medical Insurance
-
Employer Paid Health Savings Account Contribution
-
Employer Paid Wellness Clinic
-
Employer Paid Flu Vaccinations Every Fall
-
Employer Percentage Matching for 401k
-
Employer Paid Parental Leave
-
5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
- 5 Paid Time Off Vacation Days/Year (60 days - 1 year)
-
14 Paid Time Off Vacation Days/Year (1 year - 3 years)
-
19 Paid Time Off Vacation Days/Year (3 - 7 years)
-
24 Paid Time Off Vacation Days/Year (7 years)
-
Annual Christmas Bonus Based on Tenure
-
Annual Technician Flag Hour Bonuses ($.25 for Express Tech Hr, $.50 for Main Line Tech Hr, $1 for Master Tech Hr)
-
Annual Christmas Party
-
Annual Employee Appreciation Dinner
-
Employee Vehicle Purchase Program
-
Employee Discounts on Collision Repair, Parts, and Service
-
Bi-Weekly Pay Periods, Paid on Fridays
-
Holidays: Thanksgiving, Christmas & New Years
-
Employer Paid Lunches Every Saturday
-
Employer Paid Lunches/Dinners Special Occasions (Blood Drives, Birthdays, Awards, etc.)
-
Access to In-House Insurance Agency
-
Access to In-House Marketing Agency
-
Voluntary Life Term and Whole Insurance
-
Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield
-
$200 Donation to Charity of Your Choice with Approval
We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.
Salary : $20 - $50