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Ocean Import Customer Service

Continental Agency, Inc.
Pomona, CA Full Time
POSTED ON 5/5/2026
AVAILABLE BEFORE 7/5/2026

Job description:

Unipac Shipping and Continental Agency is one of the largest and most reputable logistics providers in the world when it comes to ocean and air freight forwarding, customs brokerage, warehousing, and distribution services. We want team players who are passionate about building and maintaining relationships with customers and have a strong commitment to exceeding expectations. Join us and achieve your career goals in a collaborative and professional environment.

Job Duties (Ocean Import Customer Service):

  • Process incoming and outgoing shipments
  • Communicate with customers while providing exceptional customer service
  • Request quotations for shipments, schedule trucking deliveries
  • Keep accurate shipment records
  • Perform other duties as needed and directed by management.

Required Experience (Ocean Import Customer Service):

Experience in international freight forwarding, warehousing and distribution, and/or customs clearance is a plus but not required. Training will be provided.

Required Language (Ocean Import Customer Service):

Read, write, and speak English fluently. Bi-lingual in any second language is a plus.

Benefits Package (Ocean Import Customer Service):

Medical, dental, vision and life insurance | 401(k) with employer match | Personal days, sick days, and vacation days | Annual Bonus | Complimentary yoga classes | Electric car charging stations

About the Company:

Established in 1985, Unipac Shipping and Continental Agency is a full service logistics company specializing in ocean, air, and inland transportation, warehousing and distribution, as well as project and exhibition cargo. We currently have offices in California, New York, Missouri, China and the United Kingdom.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • freight forwarding or customs brokerage: 1 year (Preferred)

Language:

  • any Asian languages (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $23.50 - $28.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • How many years of Logistics, Import or Customs Brokerage experience do you have?
  • Do you speak any Asian language(s)?

Work Location: In person

Salary : $24 - $29

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