Facilities Manager

Facilities Manager

We're seeking a Facilities Manager Dual Data Center Operations (IC2-G4) to support our growing team in West Palm Beach, FL. The Facilities Manager is responsible for overseeing the safe, reliable and efficient operation of two geographically separate data centers in Florida (Okeechobee and Hollywood).

This role ensures all critical infrastructure power, cooling, security, fire suppression, and building systems are maintained to meet or exceed SLAs, regulatory requirements, and industry best practices. The ideal candidate combines strong technical aptitude, leadership skills, and excellent vendor-management experience.

The Role

As an Project Manager, you will be responsible for:

• Operational Leadership:
  • Directing day-to-day facilities operations at both sites, ensuring 24×7 availability and uptime targets are met.
  • Developing and maintaining site-specific procedures, checklists, and emergency response plans in alignment with SOC 2, PCI-DSS, and ISO standards.
  • Coordinating site tours, inspections, and audits; manage remediation of any findings.
• Maintenance & Repairs:
  • Planning, scheduling, and supervising preventive and corrective maintenance for UPS systems, generators, chillers, CRAC units, PDUs, and fire-life-safety equipment.
  • Managing vendor relationships and negotiating service contracts for HVAC, electrical, plumbing, security, and janitorial services.
  • Tracking maintenance budgets, purchase orders, and inventory of critical spare parts.
• Safety & Compliance:
  • Enforcing facility safety policies; conduct regular safety walkthroughs and drills (fire, power failure, flood).
  • Ensuring compliance with all local building codes, environmental regulations, and corporate policies.
  • Maintaining up-to-date documentation for permits, inspections, and certifications.
• Security & Access Control:
  • Overseeing physical security systems: CCTV, badge readers, mantraps, and biometric access.
  • Working with security team to investigate incidents and implement corrective actions.
  • Approving and audit access requests; maintain access logs and key-control procedures.
• Budgeting & Reporting:
  • Developing annual facilities budget, monitor expenditures, and identify cost-saving opportunities.
  • Preparing and presenting monthly performance reports, including uptime metrics, maintenance KPIs, and incident summary.
  • Driving continuous improvement initiatives to optimize energy efficiency and reduce operating costs.
• Travel & Coordination:
  • Traveling regularly (weekly or as needed) between the two data centers (approximately two-hour drive) for on-site oversight.
  • Serving as liaison between corporate facilities, data center operations, and third-party vendors.

• Line Management of Staff:
• Responsible for overseeing data center technician hires at both locations.

Knowledge, Skills, Qualifications & Experience Required:

• Education & Experience:
  • Bachelor’s degree in Facilities Management, Engineering, or related field (or equivalent experience).
  • 5 years of facilities management experience, preferably in mission-critical data center or industrial environments.
• Technical Knowledge:
  • Deep understanding of UPS/generator power systems, HVAC (CRAC/Chiller), fire suppression, and BMS controls.
  • Familiarity with electrical distribution (PDUs, switchgear), plumbing, and building automation systems.
• Regulatory & Standards:
  • Proven experience adhering to SOC 2, PCI-DSS, ISO 9001/14001/27001, or similar frameworks.
  • Knowledge of OSHA, NFPA, and local building codes.
• Core Competencies:
  • Strong vendor negotiation and contract-management skills.
  • Excellent problem-solving and decision-making under pressure.
  • Exceptional communication and interpersonal abilities.
  • Proactive, detail-oriented, with a continuous-improvement mindset.
• Certifications (Preferred):
  • Certified Data Centre Management Professional (CDCMP)
  • Facilities Management Professional (FMP)
  • Project Management Professional (PMP)
  • NFPA 70E
  • NFPA 110/111
  • OSHA 10

Working Conditions & Travel Requirements

• On-call availability for critical incidents and emergencies.
• Frequent travel (≈2 hours each way) between sites; occasional overnight stays.
• Ability to work in raised-floor data halls, electrical rooms, and mechanical spaces; must comply with PPE requirements.

Application Instructions:
Please submit your resume and cover letter detailing your data center facilities experience, availability for required travel, and relevant certifications.

Our Company

Continent 8 has powered a second digital revolution – a revolution defined by intense, instantaneous, and omnipresent computing power. We have built and secured the world’s most reliable and secure edge network. Our global footprint spans every inhabited continent, and our edge network is local to over 92% of the world’s population.

We regularly fend off some of the most sophisticated attacks in the world and our security solutions are known to provide unmatched protection. We have developed specialized expertise in regulatory environments. We help protect against cyber and political risk, ensuring that our world class network delivers high availability and throughput.

Our secure edge network is globally distributed and serves the world’s most demanding industries. The gaming and financial trading industries depend on us to process billions of dollars’ worth of transactions each day. The transportation and autonomous vehicle industries depend on us to move the world’s population. The energy and utility industries depend on us to power critical infrastructure. Organizations choose Continent 8 when they simply can’t afford to lose connectivity.

We are the Edge Infrastructure-as-a-Service provider of choice for the world’s most demanding customers.