What are the responsibilities and job description for the IT Intern position at Contiem?
Job Description
We aim to be the leading provider of content management software and expertise, helping clients create, manage, publish, and deliver high-value content.
About Us
Contiem, Inc. is a global Component Content Management System (CCMS) and expertise partner. We specialize in creating, managing, and delivering high-value content - technical documentation, eLearning, online help, visualizations, training materials, etc. We continuously challenge the status quo and empower organizations by delivering effective content solutions that help clients achieve their business objectives.
We are headquartered in Annapolis, Maryland, and have U.S. offices in North Carolina and Wisconsin, with additional staff located around the country, including Contiem employees working full-time at some of our clients’ facilities. Outside the U.S., our offices are located in India, the United Kingdom, and Australia. We are a global company, serving organizations of all sizes, including many of the largest brands in the world. Our customers include leading brands in Publishing, Consumer Products, Healthcare, Technology, and Financial Services.
Position Summary
We seek to hire an IT Systems Administrator Intern in their junior or senior year of college and majoring in Information Systems, Computer Science, or a related field to work in our headquarters office in Annapolis, MD. In this position, you will work with the Corporate IT team to provide support, administer systems, and learn about networking infrastructure and systems engineering. The internship will begin in the Spring of 2026 and last for 3 months, with the possibility of an extension.
Essential Duties & Responsibilities
This is a part-time (MWF), on-site, non-exempt position with hours of operations between 8 am to 5 pm in Annapolis, MD.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
- The final compensation offer will be determined by factors such as the candidate’s skills, qualifications, experience, geographic location, and other relevant factors.
We aim to be the leading provider of content management software and expertise, helping clients create, manage, publish, and deliver high-value content.
About Us
Contiem, Inc. is a global Component Content Management System (CCMS) and expertise partner. We specialize in creating, managing, and delivering high-value content - technical documentation, eLearning, online help, visualizations, training materials, etc. We continuously challenge the status quo and empower organizations by delivering effective content solutions that help clients achieve their business objectives.
We are headquartered in Annapolis, Maryland, and have U.S. offices in North Carolina and Wisconsin, with additional staff located around the country, including Contiem employees working full-time at some of our clients’ facilities. Outside the U.S., our offices are located in India, the United Kingdom, and Australia. We are a global company, serving organizations of all sizes, including many of the largest brands in the world. Our customers include leading brands in Publishing, Consumer Products, Healthcare, Technology, and Financial Services.
Position Summary
We seek to hire an IT Systems Administrator Intern in their junior or senior year of college and majoring in Information Systems, Computer Science, or a related field to work in our headquarters office in Annapolis, MD. In this position, you will work with the Corporate IT team to provide support, administer systems, and learn about networking infrastructure and systems engineering. The internship will begin in the Spring of 2026 and last for 3 months, with the possibility of an extension.
Essential Duties & Responsibilities
- Day-to-day assistance with Helpdesk tickets, laptop imaging, end user support, etc.
- Review system reports/logs, in support of ISO 27001 and CMMC, and escalate as needed.
- Document the status of work or project tasks.
- Assist in providing user support for hardware and user equipment.
- Willingness to learn & then support technologies such as: Active Directory (AD\AAD), Windows Server, Antivirus, Microsoft Office 365, etc.
- Assist on projects currently engaged by the IT team.
- Assist with the systems administration of Windows 11.
- May support deployments of physical and virtual enterprise-grade systems: cloud-based infrastructure and web-based applications.
- Other duties as assigned.
- U.S. citizenship.
- Completed or currently working towards a BS in Information Systems, Computer Science, or related area (Junior/Senior year)
- Overall GPA 3.0
- Self-driven, highly motivated, team-player, adaptable, and creative at solving problems, both routine and complex.
- Excellent communication skills.
- Experience supporting users in an IT capacity.
- Assist on systems administration of Windows Server 2019-2025, Broadcom/VMware, RedHat, AlmaLinux, Ubuntu and others.
- Experience in working with (and/or willing to learn) the following: Jira, Confluence, Active Directory, Windows 11, Helpdesk, etc.
- IT Certifications.
This is a part-time (MWF), on-site, non-exempt position with hours of operations between 8 am to 5 pm in Annapolis, MD.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
