What are the responsibilities and job description for the Channel Manager position at Conterra Ultra Broadband?
Channel Manager
About Conterra
Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000 mile owned and operated fiber network.
We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider.
Fiber driven. People powered.
Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart.
As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team.
And that’s where you come in.
Location: North Carolina, Texas, South Carolina (Remote)
Overview
We’re looking for an experienced and driven Channel Manager to join our growing team. This role will focus on building, managing, and expanding relationships within our agent and partner network — while driving new logo sales through our integrated sales model.
The ideal candidate brings a strong background in telecom or technology sales, a strategic mindset, and the ability to execute partner programs that deliver measurable growth.
What You’ll Be Doing
- Develop and manage relationships with channel partners — including independent agents and MSPs — to achieve monthly sales and revenue goals.
- Identify and recruit new partners within the MSP and Agent community to expand market presence.
- Collaborate with partners to design and deliver tailored network solutions, including On-net, Near-net, DIA, Ethernet, Private Line, Wavelength, and Managed/Security services.
- Work cross-functionally with Sales Engineering, Marketing, and Enterprise Sales teams to ensure excellent partner experience from onboarding through post-sale support.
- Maintain visibility into partner pipelines to ensure accurate forecasting, reporting, and accountability.
- Represent the company at trade shows, partner events, and industry conferences to build brand awareness and strengthen engagement.
- Utilize CRM tools (Salesforce preferred) to manage leads, track partner activity, and measure performance.
- Provide ongoing training, product updates, and enablement resources to help partners effectively sell and position company services.
What You’ll Need
- 3 years of experience in the Channel, with established relationships among independent agents and regional or national MSPs.
- Strong understanding of network connectivity solutions, including DIA, Ethernet, Private Line, and Wavelength services.
- Proven ability to develop partner strategies, drive revenue growth, and consistently meet or exceed sales quotas.
- Excellent communication, presentation, and relationship-building skills.
- Highly organized, detail-oriented, and self-motivated with an entrepreneurial mindset.
- Experience managing opportunities and pipelines in Salesforce CRM.
- Willingness to travel up to 35% for partner meetings, trade shows, and customer visits.
Why Join Us
- Be part of a fast-growing company committed to innovation, integrity, and performance excellence.
- Work in a collaborative, entrepreneurial environment where your ideas make an impact.
- Competitive compensation package with base salary, commission, and performance incentives.
- Comprehensive benefits, training, and professional growth opportunities
What we offer
- Core values that embody teamwork, integrity, and excellence
- A super talented team who values hard work, success, and fun :)
- Work/ Life Balance
- Premium health benefits (medical, dental, vision, flex spending, etc.)
- Flexible and generous PTO schedule paid holiday schedule
- 401K program
Diversity & Inclusion
Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.