Senior Deal Desk Analyst

About The Opportunity

The role of the Senior Deal Desk Analyst is to enable profitable revenue growth for the company. You will be part of the larger team working collaboratively across Field Sales, Commercial Legal, Order Management / Billing, Credit/Collections, Accounts Receivable, Technical Revenue Accounting, Finance and other internal teams to enable growth. You will manage large / complex deal reviews and be a trusted advisor to Account Executives, Account Managers, and various senior field sales management. We are a highly collaborative team who has a track record of providing outstanding support to the field sales team and other internal teams across the organization to support our company’s growth and scaling efforts.

What to expect

• Drive and influence comprehensive deal reviews for large, complex deals
• Actively participate in the sales strategy to support revenue objectives
• Partner with sales and finance management, legal, order operations, and revenue on recommendations and options for deal structure and deal closure
• Advise customer contract negotiations; including pricing/discount structure, discount recapture / price uplift, renewal terms, and all commercial contract clauses
• Maintain current knowledge of product offerings, pricing promotions, and market/competitive intelligence
• Provide sales guidance on elements of a “good deal” using competitive insights and historical pricing in similar deals
• Develop and/or contribute to process improvement and control governance
• Actively participate and deliver projects, sales training and related initiatives from management as requested
• Provide regular process improvement/best practice input to finance leadership
• Own internal activities on key deals (structuring, problem-solving and support/approvals)
• Conduct QA testing for CPQ enhancements and releases, validating pricing logic, approval workflows, and system functionality to ensure accuracy and user readiness.
  
  

What you need to be successful

• 4 years in a deal desk, finance, business analysis, sales ops, and/or direct sales role reviewing and analyzing complex deals
• 2 years experience working within in a Enterprise, SaaS, or tech tech company
• Excellent communication (verbal and written), strong interpersonal skills and should be comfortable working across geographies
• Be comfortable with asserting your position in deal analysis and resulting deal structure
• Experience in assessing multiple business and financial factors to make complex judgment calls
• Ability to work cross-functionally across various business units, adapt quickly and prioritize requests
• Strength in process documentation, presentation and training
• Strong technical understanding of CRM (Ideally Salesforce), CPQ and Excel
  
  

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
  
  

This role will need to be conducted in a state in which we are currently registered to do business.

The application deadline is 11/30/25

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $117,000 - $159,000

[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.