Pool Renovation Salesperson

Pool Renovation Salesperson

Watercrafters | Gaithersburg, Maryland | Full-time

Help homeowners plan the right renovation and guide each sale from the first conversation through a successful project handoff.

Watercrafters has served Montgomery County pool owners since 1982. We are looking for a consultative salesperson who can listen carefully, evaluate renovation needs, take accurate measurements, prepare proposals, and help customers make confident decisions. This is a hands-on role that includes customer meetings, local jobsite visits, estimating, follow-up, and coordination with our Renovation Manager, Renovation Administrator, field team, and subcontractors.

The right candidate knows how to earn a homeowner's trust, keep sales opportunities moving, and stay involved after the contract is signed without losing track of selections, changes, promises, or follow-up.

What You Will Own

· Customer consultations: Meet with homeowners, listen to their goals, evaluate renovation needs, explain available options, and set realistic expectations.

· Site evaluation: Visit residential properties, take accurate measurements and jobsite photos, identify access or condition concerns, and gather the information needed for estimating and planning.

· Estimating and proposals: Develop accurate scopes and proposals, coordinate pricing and details with the renovation team, and deliver proposals within established company turnaround times.

· Sales follow-up: Respond promptly to questions, follow up consistently, present recommendations clearly, address objections professionally, and move qualified opportunities toward a decision.

· Selections and changes: Help customers finalize materials, colors, equipment, and other project selections; document requested changes and communicate them to the appropriate team members.

· Project support: Remain involved after the sale by supporting scheduling, material coordination, customer updates, change discussions, and occasional jobsite follow-up under the direction of the Renovation Manager.

· Customer communication: Keep customers informed, follow through on commitments, and help resolve questions, concerns, warranty matters, or project deficiencies promptly and professionally.

· Project records: Keep customer profiles, measurements, photos, proposal notes, selections, contracts, and change information accurate and current in company systems.

· Team coordination: Work closely with the Renovation Manager, Renovation Administrator, field team, subcontractors, purchasing, service, retail, and company leadership.

What We Need

· Experience in consultative sales, estimating, or customer-facing project work within residential construction, remodeling, outdoor living, swimming pools, or a related field.

· Ability to take accurate measurements, organize project details, and learn renovation materials, terminology, sequencing, and installation requirements.

· Strong written, verbal, and in-person communication with homeowners, field personnel, subcontractors, and office staff.

· Consistent follow-through and the ability to manage multiple customers, proposals, selections, and deadlines at the same time.

· Highly organized and detail-oriented, with strong recall and disciplined follow-through; able to retain important customer and project information while keeping notes, records, selections, commitments, and deadlines accurate.

· Comfort using email, spreadsheets, scheduling tools, customer records, and mobile job-photo or documentation software.

· Valid driver's license and the ability to travel to residential job sites throughout the local service area.

· High school diploma or equivalent.

Especially Valuable

· Direct swimming-pool renovation experience, including plaster, tile, coping, decking, equipment, or related outdoor construction.

· Experience preparing and presenting residential project proposals to homeowners.

· Experience supporting active projects after the sale, including selections, changes, materials, schedules, and customer updates.

Schedule Compensation and Benefits

· Full-time position; weekend availability is required during portions of the busy spring and fall seasons.

· Benefits:PTO, Paid Holidays, 401K, Health/Dental/Vision Insurance, Life Insurance, Short Term Disability, Tuition Reimbursement.

· Watercrafters supports continuing education and provides industry-specific training.

Why Join Watercrafters

You will join an established local company with an experienced team, a strong reputation, and more than four decades in the pool industry. This position offers meaningful customer contact, field involvement, and the opportunity to build specialized pool-renovation knowledge while working alongside an experienced project team.

To apply: Submit a resume that clearly shows your experience with consultative sales, estimating, residential projects, or swimming-pool renovations. Include the types of customers, projects, proposals, or follow-up responsibilities you personally handle.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Application Question(s):

• . How many years of experience do you have in consultative sales, estimating, or customer-facing residential project work?

Work Location: In person