What are the responsibilities and job description for the BIKE FITTER/SALES PROFESSIONAL position at Conte's Bike Shop?
Conte’s Bike Shop® is seeking a motivated, knowledgeable Salesperson with Bike Fit Experience to support premium road, mountain, and e-bike sales in our Lexington, MA store. The ideal candidate thrives in a fast-paced retail environment and is passionate about helping riders achieve comfort, performance, and confidence on premium bikes. This role blends professional bike fitting expertise with strong customer engagement and sales skills, ensuring every rider, especially high-end clientele, receives an exceptional experience from start to finish.
Qualifications:About the Role
Our ideal candidate has 2 years of experience in premium bicycle sales and bike fitting, understanding of anatomy and physiology, and confidence to work with discerning customers. Experience with VelogicFit® or Retul® is helpful but not required. Open-mindedness, eagerness to learn, and commitment to serving riders is essential.
What You’ll Do
Bike Fit Expertise & Customer Experience
- Deliver exceptional service to riders of all levels, with a focus on premium clientele.
- Perform bike fits using Conte’s Fit Protocols and industry-leading tools.
- Communicate fit findings and recommendations clearly and confidently.
- Stay current on fit-related products and technologies.
- Understand geometry and fit coordinates for premium brands stocked by Conte’s.
- Build lasting relationships with new and returning customers.
Sales & Product Knowledge
- Engage riders with thoughtful questions and tailored recommendations.
- Confidently guide high-end customers through the sales process.
- Maintain deep product knowledge of premium bikes, components, and gear.
- Support merchandising standards and visual presentation of the fit area
Operational & Team Responsibilities
- Manage your calendar and forecast fit demand.
- Assist in sourcing new fit-related products.
- Monitor market trends and competitor pricing.
- Collaborate on fit-related social media content.
- Help maintain a clean, high-energy retail environment.
- Foster a positive, inclusive shop culture.
What You Bring
- Passion for cycling and premium products.
- Strong communication and interpersonal skills.
- Confidence working with high-end clientele and closing premium sales.
- Attention to detail, creativity, and organizational strength.
- Ability to multitask and adapt in a dynamic retail setting.
- Commercial acumen and understanding of customer motivation.
- Team-oriented mindset and leadership potential.
Benefits (for full time positions)
SIGNING BONUS AVAILABLE FOR THE RIGHT CANDIDATE
• Participation in the Company’s 401(k) Plan with Company matching
• Paid Time Off (PTO) program – 80 hours a year, accrued from 1st day of employment
• Employee Purchase program
• Participation in the Company’s Medical, Dental & vision insurance plans.
Conte’s® is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, national origin, veteran status or any other protected status. Because of our support of equal employment opportunity, discrimination on account of race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, national origin, veteran status or any other protected status is not tolerated.
Salary : $24 - $28