What are the responsibilities and job description for the Senior Account Executive position at ContactLoop?
About the Role
This is the top seat on the ContactLoop sales team. We are looking for a seasoned enterprise closer with an active network, a real track record, and the presence to lead high-stakes conversations from day one. As our Senior Account Executive, you will own the end-to-end sales funnel from first touchpoint through close and into a smooth handoff to account management to driving enterprise adoption of ContactLoop’s Conversational AI platform.
This role is enterprise-focused. You will be selling to mid-market and enterprise organizations and helping them understand how AI-driven SMS, webchat, and voice tools transform their customer lifecycle and revenue outcomes. We are a Pasadena-based company, with offices around the world, at an inflection point, and we need a Senior AE who can represent us at the highest level in the boardroom, at industry conferences, and across social media platforms such as LinkedIn.
What You’ll Do
- Own the full sales cycle from first contact through launch and a structured handoff to account management, you stay engaged and accountable throughout.
- Leverage your existing Rolodex to open enterprise doors and fast-track relationships from day one.
- Consult enterprise prospects on how ContactLoop’s platform, Messenger, ChatFusion, VoiceFusion, optimizes every stage of the customer lifecycle journey.
- Generate new business independently, our dedicated B2B marketing team actively generates lead flows to support you, and proactive self-sourcing remains a key part of how you build and grow your pipeline.
- Use our CRM to log every meeting, call, lead interaction, and pipeline update, clean data is non-negotiable.
- Build and grow your personal brand as an AI thought leader on socials such as LinkedIn, contributing to ContactLoop’s visibility and positioning in the Conversational AI space.
- Stay sharp on the latest AI tools and trends, you will be expected to educate prospects and represent ContactLoop as a forward-thinking AI organization.
- Represent ContactLoop at industry conferences and events, there is some travel involved with this role.
- Collaborate with the founding team on strategy, partnerships, and go-to-market direction.
What We’re Looking For
- A proven enterprise sales track record, you have closed complex, multi-stakeholder deals and have the results to show for it.
- An active Rolodex with enterprise or mid-market contacts you can engage immediately.
- Deep comfort with full-cycle sales, you own the deal from prospecting through handoff, not just the close.
- Genuine interest in AI and the ability to credibly position ContactLoop in the Conversational AI landscape.
- CRM proficiency or fast learning ability, disciplined CRM usage is expected from day one.
- A strong network presence on social platforms such as LinkedIn, or the willingness to build one, personal branding as an AI professional is part of this role.
- Willingness to travel for conferences, client meetings, and industry events.
- No degree required. Enterprise results and relationships are what matter here.
Why Contact Loop
You will be selling a platform that genuinely changes how organizations manage the customer lifecycle from first touch to closed deal. Our performance-based pricing model means clients only pay when we deliver results, which makes for a compelling and credible pitch. You will have direct access to leadership, a strong commission structure on top of base salary, and the opportunity to be a defining voice in a fast-growing AI company.