What are the responsibilities and job description for the HR Generalist position at CONTACT COMMUNITY SERVICES INC?
General Information
Position Title:
Human Resources Generalist Location:
Main Office Date:
November 2025
Reporting Relationship(s): Human Resources Manager FLSA Classification:
Non-Exempt
Minimum of 35 hours per week
General Summary
The HR Generalist plays a vital role in supporting the organization's human resources functions and fostering a positive workplace culture. This position is responsible for a variety of HR duties, including recruitment, onboarding, employee relations, benefits administration, and compliance with employment laws and policies. As a key resource for employees and management, the HR Generalist ensures HR practices align with the organization's mission and values, contributing to a collaborative and inclusive work environment.
Duties and Responsibilities
- Administer and execute HR programs, including onboarding, benefits administration, and performance management.
- Ensure compliance with all federal, state, and local employment laws and regulations.
- Assist in developing, updating, and implementing HR policies and procedures.
- Conduct fullcycle recruitment, including posting job openings, screening applicants, scheduling interviews, and supporting the hiring process.
- Provide guidance to employees on HRrelated matters such as leaves of absence, compensation, onboarding, background checks, fingerprinting, and general policy questions; resolve issues as needed.
- Organize, update, and maintain confidential personnel records and employee documentation.
- Coordinate and support employee training sessions, workshops, and seminars to enhance skills and reinforce organizational culture.
- Assist with payroll processing by supplying accurate and timely employee information (e.g., leaves of absence, sick time, schedule changes).
- Advise management on the interpretation and administration of HR policies and procedures.
- Support the HR department and senior leadership in implementing employee programs, engagement activities, and organizational initiatives.
- Facilitate, standardize, and monitor HR processes across the organization to ensure consistency and efficiency.
- Provide support for special projects, including assistance with Board meeting preparation and related administrative tasks.
- Perform other duties as assigned.
Education Requirements
- Bachelor's degree in human resources, Business Administration, or a related field.
Previous Experience Requirement
Minimum of 2 years of experience in Human Resources or a similar role.
- Strong understanding of general human resources policies, procedures, and best practices
- Knowledge of HR systems and databases
- Solid understanding of employment and labor laws, including disciplinary procedures
- Experience in problemsolving, conflict resolution, and employee engagement/retention strategies
- Proficiency in Microsoft Office Suite or similar software
- Excellent organizational and timemanagement skills
- Exceptional communication and interpersonal skills
- Ability to handle sensitive information with a high level of confidentiality
- Strong decisionmaking skills and sound judgment
- Detailoriented with a high level of accuracy and efficiency
- Able to work independently and collaboratively as part of a team
Additional Requirements
- Incumbents in this position are expected to work between 35 and 40 hours per week as job requirements dictate.
- Occasional nights and weekends are required.
- Effective written and oral communications skills; ability to handle multiple priorities and meet deadlines. Must be able to maintain confidentiality.
- This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other jobrelated instructions and to perform any other jobrelated duties requested by their supervisor.
- Reliable transportation
- The position will require long hours sitting and using office equipment and computers.
- All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.