Executive Director

Organization: Contact Cape-Atlantic 

Location: Atlantic County, New Jersey (Hybrid/On-site with travel required)

Role Snapshot: Contact Cape-Atlantic seeks a visionary Executive Director to lead our vital nonprofit during a pivotal period of transition and growth. This hands-on leadership role requires a strategic thinker with strong nonprofit management, fundraising, and operational expertise to stabilize our organization, professionalize processes, and drive sustainable impact for older adults and people with disabilities in the state of New Jersey. If you're a mission-driven leader ready to transform an organization and inspire a dedicated volunteer base, we invite you to apply.

About Contact Cape-Atlantic: Contact Cape-Atlantic is a volunteer-driven nonprofit providing essential telephone reassurance and community support services to vulnerable populations. For over 50 years, we've been dedicated to ensuring the safety, independence, and well-being of our clients through daily check-in calls, the Gatekeeper Program, and Personal Emergency Response System (PERS) monitoring. We are a cornerstone of support in our community.

Position Summary: Lead Transformative Change at Contact Cape-Atlantic 

This is a unique opportunity for a hands-on leader to make a transformative impact, stabilizing operations, professionalizing processes, and driving sustainable growth. Reporting directly to the Board of Directors, the Executive Director will be the strategic and operational leader, responsible for ensuring the organization's financial health, programmatic excellence, and community impact. The ideal candidate will inspire our dedicated volunteer base and serve as the primary public face and advocate for our critical mission, bringing strong nonprofit management, fundraising, and leadership experience to build structure and foster collaboration.

Key Responsibilities:

Strategic Leadership & Organizational Development:

• Develop and implement a strategic vision and operational plan in collaboration with the Board of Directors to ensure the long-term sustainability and growth of Contact Cape-Atlantic.
• Provide strong leadership and direction to navigate organizational transitions, establish clear operational procedures, and foster a culture of professionalism and accountability.
• Oversee the effective implementation of all Board-approved policies and ensure compliance with federal, state, and local laws and regulations.
• Identify opportunities for organizational improvement, innovation, and expansion of services to meet evolving community needs.

Financial Management & Fundraising:

• Develop, manage, and oversee the annual budget, ensuring fiscal responsibility and transparency.
• Lead comprehensive fundraising efforts, including grant writing, donor cultivation, corporate sponsorships, and individual giving campaigns, to secure and diversify funding sources.
• Direct all financial operations, including managing QuickBooks, and provide regular, clear financial reports to the Board.
• Plan and execute key fundraising events, such as the "Seminar by the Shore" and "Spring Sensation," leveraging these opportunities for financial growth and community engagement.

Community Engagement & Advocacy:

• Serve as the primary spokesperson and public face of Contact Cape-Atlantic, effectively promoting and interpreting the agency's mission and services to the community.
• Build and nurture strong relationships with community partners, social service agencies, government entities, and other stakeholders.
• Develop and implement a robust public relations and marketing strategy, utilizing social media platforms, newsletters, and other materials to enhance visibility and engagement.
• Represent the organization at community events, presentations, and committees, advocating for the needs of older adults and people with disabilities.

Program Oversight & Quality Assurance:

• Ensure the effective delivery and continuous improvement of core programs, including the Telephone Reassurance Program, Gatekeeper Program, and PERS Monitoring.
• Evaluate program effectiveness against established goals and objectives, recommending modifications and investigating new program opportunities.
• Maintain high standards of service quality and client satisfaction, ensuring programs align with the organization's mission.

Staff & Volunteer Management:

• Supervise, mentor, and support the part-time paid staff member, fostering a productive and positive work environment.
• Oversee all aspects of volunteer management, including recruitment, training, scheduling, recognition, and retention of our dedicated volunteer base (currently 150 volunteers).
• Develop and implement strategies to empower volunteers and integrate them effectively into the organization's operations and mission.

Board Relations:

• Act as the primary liaison to the Board of Directors and its committees, providing timely and comprehensive reports on organizational performance, challenges, and opportunities.
• Collaborate with the Board to develop long-range plans and interpret trends relevant to the agency's fields of service.
• Support Board governance through effective communication, orientation, and training.

Qualifications:

• Education: Bachelor’s or Master’s degree in Nonprofit Management, Public Administration, Business Administration, or a related field required.
• Experience:
• Minimum of 5-7 years of progressive leadership experience in nonprofit management, with at least 3 years in a senior leadership role (e.g., Executive Director, Associate Director).
• Demonstrated success in fundraising, grant writing, donor relations, and financial management within a nonprofit setting.
• Proven ability to lead, motivate, and manage both paid staff and a large volunteer workforce.
• Experience in strategic planning, organizational development, and implementing operational efficiencies.
• Familiarity with the unique challenges and opportunities of a small, community-based nonprofit.

Skills & Competencies:

• Exceptional leadership, strategic thinking, and problem-solving abilities.
• Strong financial acumen, including budgeting, financial reporting, and QuickBooks proficiency.
• Excellent interpersonal, oral, and written communication skills, with the ability to engage diverse audiences (clients, volunteers, donors, community leaders).
• Proficiency in public speaking and presentation delivery.
• Demonstrated ability to build and maintain collaborative relationships with various stakeholders.
• Comfortable and proficient with social media platforms, website management, and marketing materials.
• High level of integrity, empathy, and a deep commitment to the mission of supporting older adults and people with disabilities.
• Ability to work independently, prioritize tasks, and manage multiple projects in a dynamic environment.
• Location: Must reside within a drivable distance to Atlantic County, NJ, and be able to work on-site as required for meetings, events, and operational oversight.
• Other: Valid driver's license and access to reliable transportation.

Compensation: Contact Cape-Atlantic offers a modest, yet competitive, salary commensurate with experience and aligned with the nonprofit sector, along with a benefits package. This role offers a unique opportunity to make a significant impact on the lives of vulnerable individuals in our community.

Why Join Contact Cape-Atlantic? Contact Cape-Atlantic is a vital, volunteer-driven nonprofit organization dedicated to providing free telephone reassurance and community support for older adults, people with disabilities, and those who are lonely, living alone, or feeling isolated from their community in New Jersey. Founded in 1973, our mission has evolved to focus on ensuring the safety, independence, and well-being of our clients through daily check-in calls, the Gatekeeper Program, and Personal Emergency Response System (PERS) monitoring. With a dedicated team of approximately 150 volunteers making 7,000 calls monthly to 200 clients daily, we are a cornerstone of support for our community. Joining us means becoming part of a compassionate team that directly impacts the lives of hundreds of individuals, fostering connection and security where it's needed most.

To Apply: 

Interested candidates should submit a detailed resume (cover letter and references are recommended) by December 12, 2025. Please apply directly through the LinkedIn platform or submit your application to Faten Dib at contactcapeatlantic25@gmail.com. Ensure "Executive Director Application" is included in the subject line if applying via email.

Join us in making a difference, one phone call at a time!