What are the responsibilities and job description for the Ethical Culture & Compliance Mgr position at Consumers Energy?
Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.
Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to One Energy Plaza (OEP) located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).
This position is an enterprise role responsible for advancing a culture of integrity, strengthening the effectiveness of the ethics and compliance program, and serving as a trusted advisor to leaders across the organization. This role operates with broad independence, leads complex and cross-functional compliance initiatives, and provides strategic support to the Executive Director of Ethics and Compliance. The Ethical Culture & Compliance Manager provides senior-level leadership for ethics and compliance program strategy, risk assessment, policy governance, training and communications, reporting, CARA reviews support, third-party and business conduct risk, and continuous improvement. The role helps ensure the program is well designed, appropriately resourced, effectively implemented, and continuously evaluated against evolving business, regulatory, and stakeholder expectations.
- Develop insight-driven reporting and materials for executive, governance, and board-level discussions, and coordinate meeting decisions and follow-up actions. Represent Ethics and Compliance in enterprise forums and maintain awareness of regulatory expectations and leading compliance practices.
- Advise leaders and employees on ethics, conflicts of interest, gifts and entertainment, retaliation prevention, reporting obligations, and compliance risk. Maintain the Code of Conduct and related policies, translating complex requirements into clear, practical guidance applied consistently across the enterprise.
- Evaluate compliance program effectiveness using culture, survey, helpline, training, and case data. Identify trends and root causes, recommend improvements to training, policies, controls, and communications, and monitor corrective actions to support fair, timely resolution and a strong speak-up culture.
- Lead ethics and compliance risk assessments, monitoring, and control testing; prioritize risks, track remediation, and use data and trends to strengthen prevention and detection. Ensure programs, including CARA, align with DOJ expectations, ISO standards, and industry benchmarks.
- Lead enterprise ethics and compliance strategy, initiatives, and annual plans to strengthen ethical decision-making, a speak-up culture, and compliance with laws, regulations, policies, and company standards. Evaluate program effectiveness, recommend improvements, and provide executive-ready reporting.
- Lead the Regulatory Quality and Improvement (REG IQ) program, partnering with Accountable Authorities and senior leaders to standardize regulatory compliance and risk management. Implement the framework across high- and medium-risk areas, conduct program and control assessments, report findings, and drive improvements. findings.
- Other duties as assigned.
- Research and analytical skills
- Ability to work cross functionally and influence others.
- Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
- Managerial or Supervisory - Ability to plan, implement, and evaluate programs.
- Knowledge of compliance program development and maintenance.
- Ability to work on multiple projects
- Ability to train and mentor others
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Bachelor's Degree with 7 years of relevant experience
- [OR] Associate's Degree with 9 years of relevant experience
- [OR] High School Diploma with 11 years of relevant experience
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
- Competitive compensation packages
- Medical, Dental and Vision
- 401k with company match
- Paid parental leave
- Up to 13 paid Holidays
- Paid time off
- Educational Assistance Program
Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.