What are the responsibilities and job description for the DPO TELLER position at Consumers Energy?
DPO Teller I
05-06 Months
Lansing, MI
The Payment Processing Teller will:
Process 1,000-2,000 monthly bill payments by accepting credit card, cash, check, or money orders.
Answer general customer account questions.
Complete identity verification for new utility service customers.
Provide excellent customer service.
Work independently in an office related setting.
Maintain organizational standards within assigned office.
Control losses by following policies and procedures.
Process payments accurately without errors.
Perform to accuracy standards without exceptions.
Qualifications:
A High School Diploma is required.
One or more years handling cash in a customer service environment is required.
The following skills / experience my set you apart from others:
Knowledge of Microsoft Office programs (Word, Excel, Outlook).
The ability to type 40 words per minute & perform standard/routine office tasks.
Experience with SAP applications including Cash Desk.
Skills:
Accounts payable clerks should be proficient with basic computer programs such as the Microsoft Office suite and any necessary accounting software. These clerks should have good interpersonal and communication skills, and they should be able to meet deadlines and pay close attention to detail.
Salary : $18 - $20