What are the responsibilities and job description for the Associate Security Monitoring Specialist position at Consumers Energy?
Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities. Consumers Energy services 6.8 million of Michigan's 10 million residents - caring for our friends and neighbors in all 68 Lower Peninsula counties. We embrace a cleaner and leaner utility vision focused on eliminating energy waste and adding renewable energy from sources such as wind and solar.
Summary
The Associate Security Monitoring Specialist supports a variety of operational and monitoring functions within the Security Fusion Center. They assist the team by providing 24x7 Physical and Cyber Security monitoring capabilities to ensure the Enterprise is protected from today's advanced threats. This role primary serves as "Level 1" monitoring and triage, providing a "front door" to security services and processes. The Associate Security Monitoring Specialist is considered the "Entry Level" for the security organization consisting primarily of supportive processes as defined by stakeholders and the other teams within the Security Fusion Center. At the associate level, there is an expectation that the Associate Security Monitoring Specialist will continue to take on increasingly complex work, shadow senior team members, and grow toward a deeper understanding of Security industry concepts and best practices.
Duties and Responsibilities
- Responds to calls, requests and inquiries from internal and external sources serving as the "front door" for the Security Organization, maintaining best-in-class customer service.
- Coordinates emergency preparedness and response for the Security organization and communicates with internal and external stakeholders during critical events.
- Responds to and performs investigation of alerts from security platforms, alarms and monitoring systems, emphasizing the validity of data.
- Processes security incident reports and escalates as needed to ensure appropriate response.
- Collects information from various sources, prioritizes and disseminates intelligence/reports to stakeholders as appropriate. Identifies trends to determine themes/methods utilized by threat actors.
- Performs access control operations to prevent unauthorized individuals from accessing Consumers Energy assets.
- Conducts routine inspections of security technology to identify potential deficiencies to mitigate application failure.
- Performs problem solving, continuous process improvement, visual management and maturity work to enhance the effectiveness of the Security Monitoring Team.
Knowledge / Skills / Abilities
- Capable of performing as a team player emphasizing a "humble, hungry, smart" mentality
- Knowledge of general security concepts and trends
- Ability to operate in high pressure situation without sacrificing customer service
- Ability to balance and prioritize tasks leveraging a risk based approach in ambiguous and complex situations
- Ability to document technical and investigatory concepts clearly and concisely
- Ability to think analytically and conceptually
- Ability to work independently with minimal supervision
Education and Work Requirements
- High School Diploma or GED Required
Preferred Qualifications
- 2 years of relavant work experience.
- Any Security certifications (GIAC, CISSP, CISM, CISA, Security , Net
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
- Competitive compensation packages
- Medical, Dental and Vision
- 401k with company match
- Paid parental leave
- Up to 13 paid Holidays
- Paid time off
- Educational Assistance Program
Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women’s Advisory Panel (WAP), Women’s Engineering Network (WEN), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capable, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.
Job Segment: Emergency Management, Equity, Engineer, Business Process, Government, Entry Level, Finance, Engineering, Management
Salary : $39,200 - $49,600
