Payment Mail Representative (6-month temp assignment)

Join Consumers Credit Union (CCU) as a temporary employee for a 6-month assignment working as a Payment Mail Representative. This assignment is perfect for a detail-oriented individual that is looking to earn some extra income from September through February.

Location and Schedule

• The work will be completed at our Lake Forest corporate office.
• This is a 40 hour per week project; Monday – Friday onsite during regular business hours (8 AM - 5 PM)

The Work

As a Payment Mail Representative, you’ll be responsible for the timely processing of incoming mail including applying loan payments, payoff posting, and share deposits to member accounts utilizing the core financial system. You’ll be responsible for trouble-shooting payments by working with internal resources to identify appropriate account placement and following procedures to help prevent fraud and potential losses to the Credit Union.

CCU is a dynamic company that implements process improvements and changes frequently so the ideal candidate will be adaptable to change and will be able to steadily perform and react in a fast-paced work environment.

Main duties and responsibilities

• Processes payments and share deposits within level of authority in expected turnaround time. Refers issues beyond level of authority to supervisor along with recommendations for resolution.
• Works with internal resources throughout the credit union to determine resolution of payments and processes non-payment requests such as subordination, payoff, or insurance requests.
• Scans and archives payment documentation in appropriate online systems as well as in physical storage location.
• Process member and non-member payment adjustments daily.
• Assists with inquiries that come from internal departments amongst different payment channels.
• Balances cash drawer and daily accounts transactions.

Qualifications

• High School Diploma or GED required minimum of 18 years old
• 1 years' experience in Clerical, Administrative or Payments related – Preferred
• Professional verbal and written communication skills
• Ability to use critical thinking skills, research skills, and stay organized
• High attention to detail - you must be a person that pays close attention to numbers and can identify errors in data!
• Positive attitude, helpful, and team-oriented focused

Compensation

The salary range for this role is $17 to $18 per hour. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. With this being a temporary role it is not eligible for benefits.

About CCU

Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union has $4.3 billion in assets and serves more than 280,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. We’ve been recognized as a Great Place to Work®, and we’re committed to growing both our business and our people. To learn more, visit myconsumers.org

Equal Opportunity Employer

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: HR_Dept@myconsumers.org (mailto:HR_Dept@myconsumers.org) or 877-275-2228.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.