Senior Strategic Account Manager

Company Overview

Join a dynamic team that's redefining consumer data analytics. We empower top investment firms and global brands with cutting-edge insights into consumer spending, leveraging privacy-compliant data across geographies. Our real-time intelligence and merchant-level benchmarks give clients a competitive edge—and you'll be at the forefront of it all.

Role Summary

We are seeking a commercially driven Global Strategic Account Manager to own and grow high-value relationships across our most important Hedge Fund and Institutional Investment clients. Unlike a traditional “farmer,” this role is designed for a strategic seller who will expand our relationships across these firms to net new teams and upward to senior leadership.

You will be responsible for full revenue ownership across a defined portfolio, including renewals, expansions, cross-sells, and multi-stakeholder adoption. Success in this role requires high-touch client engagement, disciplined pipeline execution, and relentless focus on maximizing Net ARR growth within each account.

Your main responsibilities

Own a defined portfolio of strategic hedge fund and institutional accounts, including full renewal and expansion quota responsibility.

• Drive usage, adoption, and multi-team penetration across existing subscriptions; map white space and execute structured expansion plans.
• Identify and close upsell and cross-sell opportunities through consistent engagement with senior stakeholders across investment and data functions.
• Lead contract renewals and pricing negotiations, managing objections and competitive pressures effectively.
• Maintain accurate pipeline, renewal, and forecast tracking in Salesforce with disciplined cadence.
• Conduct regular on/offsite client meetings and executive updates, bringing in internal leadership and product experts when required.
• Relay client feedback to inform product, pricing, and commercial strategy.
• Partner across internal teams to ensure seamless onboarding and long-term client satisfaction.

We’re looking for someone with

• Bachelor’s degree
• 10 years' experience in prospective sales with a successful track record of exceeding sales targets
• 3 years focus on alternative data solutions for Financial Services clients (a must)
• Proficiency in the full sales cycle from lead generation to deal closure. Experience in Salesforce and Excel, along with the ability to work effectively with cross-functional teams, is required.
• In-depth knowledge of alternative data solutions 
• An existing network and quality reputation amongst the US investment community.
• Exceptional verbal and written communication skills, with the ability to clearly articulate complex technical concepts.
• Strong interpersonal skills for building and nurturing relationships with clients, establishing trust and credibility with decision-makers.
• Effective negotiation skills for reaching beneficial agreements, with professional handling of objections and conflicts.
• Strong problem-solving abilities to identify client needs and tailor solutions, with creativity in overcoming sales challenges.
• High ethical standards and integrity in all dealings with clients and colleagues.
• Skilled in prospecting, passionate about understanding client needs, self-driven, and knowledgeable in SaaS and data-driven decision making.

This role is ideally based in the Tri-State area and comes into our Grand Central office frequently to meet clients, however not mandatory if the candidate can travel regularly to New York.

Why Join Consumer Edge

We offer a competitive salary, an extensive benefits package including 401(k) match, paid parental leave, flexible and generous time off, work from home flexibility and a vibrant work environment conducive to professional growth and innovation. Join our team and play a significant role in driving data-driven decision-making, shaping the future of global consumer insights.

Salary

The annual base salary for this role is between $150,000 - $180,000 based on experience, with commissions, company equity, 401(k) matching, work-from-home flexibility, and subsidized health benefits.

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