What are the responsibilities and job description for the Clinical Social Worker – Crisis and Triage position at CONSUMER DIRECTED SERVICES INC.?
Role: Licensed Clinical Social Worker (LCSW) specializing in Crisis & Triage Management within technology-enabled behavioral health services.
Key Duties
Key Duties
- Conduct rapid risk assessments for behavioral health crises using phone and digital platforms.
- Provide brief crisis intervention and develop individualized safety plans.
- Coordinate appropriate escalation to higher levels of care.
- Connect members with community resources and support services.
- Document all clinical encounters accurately in the EHR.
- Collaborate with clinicians and IT teams to refine virtual workflows and improve service delivery.
- Use data insights to support improved access, quality, and patient outcomes.
- Active LCSW licensure.
- Strong crisis assessment, triage, and intervention skills.
- Ability to create practical safety plans and manage risk effectively.
- Excellent communication and judgment in fast-paced situations.
- Proficiency with EHR documentation and technology-enabled care.
- Collaborative mindset with a focus on continuous improvement.